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IT Project & Application Manager - Aircraft Maintenance in Manchester

Job description

Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

Role: IT Project & Application Manager


Location: Manchester


Working Hours: 37.5


Job Purpose: Responsible for providing support and for managing the performance & utilisation of Aircraft Maintenance Applications including other related IT activities (e.g. interfaces). Capable of demonstrating strong communication & management skills, you will join the Airline technical IT teams in ensuring solutions are aligned with IT best practice, IT strategy & objectives.


Key Responsibilities:


  • Management & support of Aircraft Maintenance applications, achieving optimum performance & system utilisation
  • The ability to work with 3rd party service providers, IT & Business project managers, Business Analysts, Architects, software developers & Stakeholders to implement IT solutions on behalf of the local & group Airline business
  • Conduct rigorous requirements gathering & analysis from Business & Vendors that translate to acceptable IT solutions
  • Accountable for delivery – achieving project work-stream targets to scope, timeline, quality, budget & technical solution
  • Act as IT subject matter expert (SME) between the Airline Business & IT
  • Work collaboratively with Group Airline IT colleagues to deliver Group & Local Airline projects


Key Performance Indicators


  • Delivery of IT projects & solutions to agreed requirements, specification, timelines & quality
  • IT point of reference for the Airline Business
  • Management & support of Aircraft Maintenance application for the Airline business


Capabilities Profile – technical skills/knowledge, experience & track record.


Must have:


  • 3 years IT system administration/system engineer experience or equivalent
  • Excellent Project management skills
  • Evidence of strong IT technical skills, background & SQL language proficiency & to be able to clearly articulate technical issues into business language to IT
  • Can demonstrate excellent interpersonal & communication skills
  • Enthusiastic & motivated self-learner
  • Demonstrates flexibility in approach to work.



  • Excellent E2E understanding of Aircraft Maintenance business & related IT systems. E.G - ETL, Airbus World, Boeing Toolbox etc.
  • 3 years AMOS administration experience or equivalent
  • XML, SGML, SQL & related technologies
  • Understanding of software & hardware architectural patterns


Qualifications, Training, Professional Memberships or Accreditations


  • ITIL V3 knowledge
  • MS Office skills
  • Understanding of Windows/Unix administration


Direct reports: N/A

Closing date: Wednesday 2nd May 2018 (may close earlier depending on applications recieved).


Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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