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Operations Assistant - Internship in London

A creative travel and events company specializing in tailor-made wine tours, holidays, events and bespoke experiences around Europe seeks an office Intern for 3 to 6 months.

35 - 40 hours per week
Between £600 and £800 Per Month

What are you going to do:

SmoothRed is one of the UK’s leading luxury wine travel and events companies, specialising in running wine tours in some of the best loved and lesser known wine regions across Europe.

We’re a growing multicultural team made up of sales, marketing, operations and accounts professionals and we’re looking for an office administrator to help support many of the day to day tasks that help make our company operate smoothly!

The successful candidate will be involved in a range of duties– and therefore benefit from having a great overview of how a travel company operates. This role is suitable for anyone wishing to work in travel, hospitality or an administrative role.

  • Acting as a professional ambassador for the SmoothRed brand when liaising with all clients and contractors.
  • Liaising with a range of suppliers in the UK and Europe including hotels, tour guides, transport companies and wine guides etc
  • Diligently checking all bookings for accuracy; this may require that you chase contacts for confirmations and double check the finer details of all our booked tours.
  • Data entry of various kinds – including adding all new and booked clients on our management systems.
  • Ensuring our management system is up to date with our suppliers details, the correctly sized images etc.
  • Dealing with all returned booking forms and ensuring the client data is accurate and then updated onto the necessary systems (for example passport details for airlines websites)
  • Prepare and post the travel packs to include the itineraries, vouchers, address labels etc.
  • On occasions, assisting the operations team with wine event management (this will include confirming bookings, presentations, liaising with the client and possibly attending the events).
  • Ensuring our restaurant lists (in our core destinations) are up to date and researching new ones if required.
  • Researching other information about our destinations, for example tourist activities and events for the calendar.
  • Answering the phone, taking messages for the team.
  • Taking card payments on our point of sale machine.
  • Paying invoices on our accounts system and other ad hoc accounts requests from time to time.
  • Helping with social media posts in our Facebook/twitter/instagram pages and other ad hoc marketing requests from time to time.

What we offer:

  • Duration - 3 to 6 months
  • Working hours are 9-6 at our offices in London, 5 days a week (occasional weekend cover required). You’ll be working in a team of young, hard-working and passionate travellers from a range of countries! Annual staff trip, and Wine Friday is a must!
  • We’re a growing multicultural team made up of sales, marketing, operations and accounts professionals and we’re looking for an office administrator to help support many of the day to day tasks that help make our company operate smoothly!
  • If you’re passionate about travel drop as call! We believe it’s the people who work with us that make SmoothRed what it is today. An enthusiastic, hard working bunch of people who enjoy their jobs and love what we do as a company, organising wine travel,

What we ask:

  • At least finished college BTEC levels
  • Have a proactive, can-do attitude and be willing to get involved in all aspects of the company; from admin, operations, marketing and social media
  • Have a Keen interest in travel and hospitality sectors and preferably wine
  • Be a team player! Happy to work under the guidance of members of the team and equally be given some autonomy to set up their own ways of working.

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Extra information

A creative travel and events company specializing in tailor-made wine tours, holidays, events and bespoke experiences around Europe.

Status
Closed
Education Level
College, University
Location
London
Working hours per week
35 - 40
Type of Contract
Internships, Graduate Internship
Salary indication
Between £600 and £800 Per Month
Responsible for
Operational Tasks
Profession type
Admin / Secretarial
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English, French, Spanish, Italian

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