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French Customer Service For Tourism Sector- Bucharest

Near-native and outgoing French speakers wanted for a fast growing and exciting customer care team here in Bucharest.

What are you going to do

Your enthusiasm and customer focused attitude is what we’re looking for here along with
excellent communication skills.

This is a 40-hour week position in Bucharest with an extremely proud Irish company that has
office locations around the globe.

Shift work is involved to make sure you can work with this, along with a great competitive
salary, relocation package & bonus structures. 

  • What will you do in this job?

Your day-to- day will consist of dealing with French-speaking customers and helping them
with any questions/queries about bookings and/or exiting. The customers you will be dealing
with will mainly be looking for advice on their travel plans so confidence is key here.
But wait – the fun doesn’t just stop there – our client (your new boss) invites you to become
creative in helping customer problems (no need to stick to a script like a robot).
Throughout your overall service, our client’s aim is for you and your team members to
deliver the best of the best customer service and to ensure that customers have the best advice
and holiday’s they can.

What we offer

  • Work in the breath-taking capital of Romania: Bucharest – the largest city in Romania!
  • Known for its neo-classical buildings, its trendy social scenes and hip café’s dotted around the city.
  • Whether you are looking to live it up & party all night long or have more time to relax & experience new things – Bucharest is the place

What we ask:

  • At least finished college A levels
  • we are looking for a near-native French speaker,
  • You have excellent oral and written skills in both French and English.
  • You are target driven, enthusiastic and to have been known to have a bubbly personality and you have therefore great time management skills.
  • Lastly, we ask That you are a good multitasker as you will be required to support a number of clients on a B2C level.

Extra information

Education Level
Secondary School, College, University, Other
Working hours per week
35 - 40
Type of Contract
Full Time Jobs
Responsible for
French Customer Service
Type of Job
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required
English, French

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