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Call Centre Agent Inbound- Part Time & Full Time in Leeds

An exciting opportunity has arisen for an Inbound Call Centre Agent to join our team on a Full time or Part Time basis.

What are you going to do

Would you consider yourself an experienced Call Centre Agent?

Are you looking for an exciting opportunity that provides both challenges and rewards?

How would you like to work for a prestigious and outstanding global organisation; an organisation that provides seamless and intelligent technology to road users around the world, emovis? Sound’s interesting? Apply today!

Taking inbound calls whilst providing a high level of customer service at all times, your duties will include:

  • Understand customers' needs and determine the appropriate course of action in line with agreed standard operating processes (SOPs) and policies
  • Registering new accounts & administration of existing accounts
  • Processing payments over the phone
  • Set recurring payments (e.g. direct debit) over the phone
  • Process Penalty Charge Notices, Appeals and Representations as part of the Enforcement Services

What we offer

  • Health Insurance
  • Pensions
  • Local Discounts
  • Fresh fruit
  • Onsite Free Massage
  • Charity events

What we ask:

  • No minimum education required
  • English Spoken
  • English Written
  • No need

Extra information

Education Level
Secondary School, College, University
Working hours per week
5 - 12
Type of Contract
Casual / Part Time Jobs, Evening Job, Weekend
Salary indication
Between £7.38 and £8.20 Per Hour
Responsible for
Reporting to the Team Manager, the Call Centre Agent provides effective and efficient service to customers on all Dartford based services.
Type of Job
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Leeds | Customer Service Jobs | Call Centre Staff | Casual / Part Time Jobs | Evening Job | Weekend | Secondary School | College | University

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