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Senior Supplier Manager in Peterborough

Job description

Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

Senior Supplier Manager - Peterborough


Job purpose:   

Responsible for managing, and continuously improving the IT supplier management process, to ensure maximum benefit is achieved from thee strategic IT supplier contracts for a spend of £40M annually.  Define and be responsible for the strategy for the management of  Group IT suppliers. Lead the software licencing with the key suppliers and manage the software compliance process to reduce non-compliance- spend of £10M annually.  Manage a team of supplier managers and licence managers


Key accountabilities:

  • Accountable for the management all  key IT suppliers and contracts and manage the operational relationships- £40M spend annually.
  • Drive and deliver additional growth opportunities in those contracts and ensure the maximum potential is driven from those relationships.
  • Accountable for the management of all IT software contracts, increasing compliance and reducing audit risk- £10M spend annually
  • Manage, motivate and develop a team of four Supplier Managers and a Licence Manager based across Europe.
  • Accountable for the  monitoring of contracted service levels, operational levels, KPI’s and financials for all IT supplier contracts, with a focus on the top 20 suppliers, and ensuring risk is mitigated.
  • In collaboration with Procurement, drive company bid activity and ensure compliance with bid processes.

Responsible for the initiation and amangement of  Group wide Supplier Scorecards for all Group IT areas engaging with, and reporting to, the Group IT Leadership team and Procurement.


Skills, know-how and experience:

  • Good communication & stakeholder management skills to Director Level
  • Proven track record of demonstrating a service oriented attitude with the ability to balance competing priorities.
  • Strong leadership skills with ability to influence and inspire both technical and non-technical stakeholders.
  • Ability to engage with a broad range of people from front-line architects and operations to high level business users.
  • Ability to take a proactive approach to overcome challenges and achieve results
  • Appreciation of customer service expectations and cost demands of business
  • Experience in management of suppliers, financial reporting and contracts.



  • Experience in working in and with international group/regional environment and multiple business disciplines.




Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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