Customer Service Agents, Online Sector, Edinburgh
This is a Full Time position and you will be based within our prime
location in Edinburgh City Centre with an excellent work environment
Our operational hours are Monday to Friday, 6am – 9pm and at the
weekend between 6am – 6pm. As a result, we would require you to be
flexible and work 5 out of 7 days per week. Please note there is limited
availability for 8am starts if transport is a concern.
Your main responsibility is to ensure that we are the customer’s first choice, by offering the best possible customer service
when dealing with telephone calls and emails. You’ll be assisting our
customers when they have questions regarding their orders, deliveries or
any other queries regarding their online shopping.
Who are we looking for?
You will have an interest in fashion, demonstrate good communication skills along with excellent written English. Most importantly, you will have a passion for delivering exceptional customer service. You are outgoing and a good team player,
although you enjoy working independently as well. We are seeking
positive, enthusiastic individuals with team spirit and an ability to
use their own initiative. Rising to challenges and managing a high
workload are stimulating for you.
What do we offer you?
We make it possible for people to express their personality.
We offer you an exciting work environment with excellent training and
support. This position offers an annual salary of £17,379.96 based upon a
39 hour per week contract. You will be paid fortnightly and receive
various company benefits.
Are you the one?
It's your personality that makes the difference. There will always be Fashion, Fun and Hard Work…..So do you think you are ready for the challenge?
Closing date for applications will be Wednesday the 15th August.
We look forward to hearing from you soon!