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German speaking Customer Service Executive in London

London | Customer Service Jobs | Webcare Employee | Graduate Jobs | Full Time Jobs | Temporary Full Time | Secondary School

The purpose of this job is to support our customers via phone and email within the textile & textile customization markets in countries such as Germany, Austria and Switzerland. The employee will be responsible for upselling services to the existing customer base and also looking at ways to bring more clients over to our service.

Job Description

Duties and responsibilities

The employee will be responsible for the following:

  • Handling the customer service requests that come in via email and phone.
  • Dealing with orders, customer requests that come in via our E-commerce website or directly.
  • Keeping a close relation with our top tier customers and ensuring their satisfaction.
  • Willingness to travel to meet customers / prospective customers over business discussions or trade shows.
  • Work closely with the marketing, customer service and finance department for achieving objectives.

What we offer

  • Annual Salary of upto 24,000 pounds
  • Exposure to the European textile personalisation industry
  • A full time job offer that can be redesigned for a part time one

We ask

  • At least finished high school
  • Native / Near native German speaker required
  • Native/Near Native German speaker.
  • Native / near native German speaker
  • 0-2 years
  • High school

Other key skills include:

  • Knowledge of German and English mandatory, fluency required.
  • Proficiency in computer applications and the internet.
  • Certification in relevant computer specializations if any.
  • Clear communication written and oral.

Further Information

Education Level
Secondary School
Location
London
Working hours per week
20 - 40
Type of Contract
Graduate Jobs, Full Time Jobs, Temporary Full Time
Salary indication
Between £22000 and £24000 per year
Responsible for
Customer service
Published at
28-08-2018
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English, German