24 Hour Customer Service Representative for Luxury Car Brand in The Netherlands

What are you going to do:

The company
This German company is a frontrunner in the car brand industry with a wide range of luxury cars in its arsenal. With more than 25 different nationalities working at their Customer Assistance Center in Maastricht, this company seeks to diversify and expand their skilled team of Customer Service Representatives with your unique set of skills and expertise. 

The job
As a experienced Customer Service Representative for the UK market, you will serve existing and prospective customers by handling all roadside assistance requests as well as various inquiries and complaints through telephone, e-mail and social media channels. You will communicate with customers in such a way that they feel understood and are given the best possible solution to their inquiry in an efficient and effective manner. Most importantly, you will act as a brand ambassador and ensure that customers receive personal assistance at a consistently high level. You will also handle after-sales issues, technical and products topic and general company related inquiries.

Working in Maastricht
Maastricht is a city of linguistic diversity, partly as a result of its location at the crossroads of multiple language areas and its international student population. Apart from its thriving nightlife, bustling streets and cosy restaurants, this city boasts in its history and is even part of the Most Ancient European Town Network, meaning you'll never run out of places to discover!

What we offer:

• Salary of €2,111 gross per month plus result oriented bonuses
• Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs
• Holiday allowance: 8% of annual salary
• Collective health insurance at discounted rates
• Transportation plan: free bike every 3 years, free public transport or fuel costs (€ 130 per month)
• Opportunity to grow and progress within the company

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! If you have any questions feel free to contact me at a.anggariani@youngcapitalinternational.com. 

Extra information

Status

Closed

Education Level

College, University

Location

Foreign: Abroad

Working hours per week

36 - 40

Type of Contract

Graduate Jobs, Full Time Jobs

Salary indication

€2,100 Per Month

Responsible for

Answer customer complaints and enquiries through inbound calls, e-mail and fax

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

Yes

Cover Letter Required

No

Languages

English