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Manager Commercial Airport Relations & Ground Handling Procurement in Manchester

Job description

Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

Role:  Manager Commercial Airport Relations & Ground Handling Procurement


Location: 1x Based in Manchester with frequent travel and 2 – 3 days in Copenhagen and Frankfurt

                  1x Based in Copenhagen with frequent travel and 2 – 3 days in Manchester and Frankfurt.

Key Responsibilities:


  • Accountability for negotiations and contract management with airports and ground handling service providers to ensure cost and performance optimum services for Thomas Cook Group Airlines
  • Development and implementation of airport and ground handling charges models with airports and service providers (e.g. ground handling companies) to positively influence the Thomas Cook Airlines´ performance and cost position
  • Individual preparation of business cases and approval papers including comparative analysis, especially in handling and airport charges. Active participation in the budget process
  • Participate in the development of strategic concepts
  • Proactive support to deliver area and company targets within cost reduction and profit improvement programs
  • Key account to high level third party counterparts concerning ground handling and airports
  • Representation of Thomas Cook Airlines in relevant national (review boards, user committees, etc.) and international associations (IATA, IGHC, GHI, etc.) and working groups
  • Perform special tasks


  • Capabilities Profile – technical skills/knowledge, experience & track record.


  • Post graduate studies with at least a good degree, preferably in economics or aviation management including work   experience in the field of aviation or University-entrance diploma and at least 5 years of professional work experience in ground handling contracts and/or airport charges
  • Preferably very good knowledge of the aviation industry and aviation-relevant business
  • Good ability to work both independently and systematically with a high degree of motivation and teamwork. Ability to work under pressure and meet tight deadlines. 
  • Quick apprehension, analytical skills, flexibility and strong business acumen
  • Strong argumentation and negotiation skills and assertiveness
  • Excellent oral and written communication skills in English, other languages such as German, Spanish or Danish would be an advantage.
  • Good knowledge of advanced features of MS Office (esp. MS Excel and MS Power Point)
  • Willingness to frequent business trips (and 2-3 times per week meet team in Germany)
  • Willingness to participate in Assessment Center



Closing date for applications: Tuesday 18th September 2018, please specify on your application which location you are applying for.


Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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