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Customer Officer in Kensington

Two Zero Eighty is a fast-growing and dynamic financial services start-up for young people, launching in September. ​ We are looking for new Customer Officers to manage our customer relationships and account opening documentation from our office in Kensington London

What we offer:

  • Competitive rate of pay
  • Financial Services Experience
  • Flexible shifts

What are you going to do

Two Zero Eighty is a fast-growing and dynamic financial services start-up for young people, launching in September.

We are looking for a new part time Customer Officers to manage our customer relationships and account opening documentation from our office in Kensington. Shifts are either 2 - 6 pm or 6 pm - 10pm.

Your responsibilities will include:

  • Answering customer and potential customer queries online and on the phone. This may include both inbound and outbound calls, using our appointment booking system.
  • Managing customers through the on-boarding process, including all necessary paperwork
  • Outreach to potential clients
  • General administration
  • Assistance with marketing and business development activities

Qualifications and Skills:

  • Great at building relationships and developing rapport with customers and potential customers
  • Excellent written and verbal communication skills
  • Customer-facing experience preferred but not essential
  • Proficient in Office 365
  • Excellent time-management skills and ability to prioritise tasks

What we offer you:

  • A competitive rate of pay
  • Exciting experience in the financial sector
  • Flexibility to work around other commitments
  • First-hand experience in a start-up

Good role for a student who wants to work around studies. Shifts are in late afternoon and evening.

What we ask:

  • At least finished college A levels A in Maths and English
  • Exceptional Organisation skills
  • Customer service experience preferable
  • Financial services experience preferable

Extra information

Education Level
Secondary School, College
Location
Kensington
Working hours per week
12 - 20
Type of Contract
Casual / Part Time Jobs, Evening Job, Internships
Salary indication
Between £7.00 and £8.75 per hour
Responsible for
Customer relationship management
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English

Customer Service Jobs | Call Centre Staff | Casual / Part Time Jobs | Evening Job | Internships | Secondary School | College

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