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London Nest is looking for Customer Service Intern

London Nest is an accommodation provider that helps international students and young professionals find accommodation in some of the most beautiful places in London. We have a huge range of properties to offer and our aim is to ensure you find the best accommodation in London, whether that is in student halls of residence, a flat or a house share. Our services don’t just end once you have booked your room. We strive to help you make the most of your opportunities in London, whether that includes visiting some of the wonderful landmarks or just simply attending fun events in local areas. We also aim to help young professionals and other businesses by posting useful business advice on our monthly blog posts on our website.

What we offer:

  • Accommodation
  • Expenses
  • Induction period

What are you going to do

  • Organising & delivering welcome parties – every Sunday early evening
  • Pre-departure every Thursday: going to each room ensuring nothing broken and departure date is confirmed
  • Saturday and Sunday departures ensuring the room is left tidy by students
  • Saturday and Sunday arrivals: meet and greet, ensure rooms have been cleaned and are up to standard
  • Organising social activities in the evenings
  • Liaising with London Nest Operation Team to communicate any changes or concerns
  • Being on site engaging with clients and creating an entertaining atmosphere
  • Making sure clients complete feedback forms and leave positive reviews
  • Availability for emergency outside working hours

What we ask:

  • You should be registered as a university student
  • Communication
  • Previous experience is a plus
  • No specific degree required

Extra information

Education Level
Working hours per week
30 - 40
Type of Contract
Salary indication
£250 per month
Responsible for
Customer Service
Type of Job
Admin / Secretarial, Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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