Unfortunately, this job is not active.

Undergraduate Placement Human Resources Birmingham 2019

Undergraduate... These eleven-month placements are for students who need to complete a placement as part of their degree. You’ll work alongside graduate trainees and experienced professionals on everyday projects. So you’ll get a good...

Job description

Undergraduate placement

These eleven-month placements are for students who need to complete a placement as part of their degree. You’ll work alongside graduate trainees and experienced professionals on everyday projects. So you’ll get a good insight into working life at PwC.

Internal Firm Services

Internal Firm Services business area is responsible for providing generalist HC support across our business which is comprised of over 17,000 UK employees across 35 offices. The HC team acts as a liaison, advisor and facilitator between the business and specialist HC support teams, allowing PwC to operate effectively to meet its people agenda.

HC Quality & Service (HC Q&S)

HC Q&S are a pivotal component of the HC Service Delivery team in PwC UK. The team work closely with our outsource provider Conduentto ensure services are delivered consistently for our Human Capital Customer Services (HCCS) function.

HC Q&S are a small yet dynamic team who sit within HC. The team handle all exceptions across HC, monitor all HC Issues and complete all HC related administration. HC Q&S undertake Quality Analysis across multiple processes to stabilise and improve our offshore services. The Business Placement will offer you the opportunity to support and work on projects in our wider HC Service Delivery Team.

In a climate where many companies choose to outsource some or all of their services, this placement will gain you some valuable experience in outsource management. This business placement provides the opportunity to work within a market-leading professional services firm and develop the foundations of a marketing and business development career aligned to one of our regional, industry or service line business areas. It’s a genuinely interesting place to work and a hands-on role- the experience is gained by delivery and “doing” rather than sitting next to someone watching what they do. The nature of the role also provides opportunities to develop other “soft skills” highly valued by employers such as teamwork, leadership and influencing skills amongst others.

We expect this placement will give you hands on experience with a firm that has marketing and business development at the core of its strategy and it will be challenging, exciting, fast paced and most of all rewarding.

Responsibilities (may vary)

  • Undertake administration that can only be completed in the UK or not appropriate to outsource, effectively and accurately

  • Provide Project Support by undertaking User Acceptance Testing (UAT) and Operational Readiness Testing (ORT)

  • Perform ongoing Quality Analysis

  • Produce reports for daily and monthly MI for HC

  • Grant access for HC systems and regularly monitor users to keep costs minimal

  • Identify Process Improvements

  • Works effectively and in collaboration with outsource provider to help them deliver a client-focused outcome

  • Brings curiosity and challenge so that processes and work practices are continuously improved.

What you’ll gain

By experiencing life inside one of the world’s largest professional services organisations, you’ll have a fantastic opportunity to build and work on your commercial awareness and interpersonal skills. Nothing can beat on-the-job experience for developing your skills - and you’ll get plenty of it, both within PwC and on-site with clients - but we’ll also steer you in the direction of appropriate training courses to develop you further. We’ll also be looking to boost your ability to soak up complex business information, as well as your professional confidence - factors which will make a real difference when you return for your last year at university.

What you need to get in

  • You’ll need to be on course for a 2.1 degree or above in any subject

  • You’ll need to be on four-year degree programme that features a sandwich placement element

The PwC Deal

We want people to build exceptional careers during their time at PwC. When you feel motivated and energised by your work, you're more able to contribute to the organisation, as well as achieve your aspirations. No matter which area of the business you choose to join, all routes offer the same deal. The opportunity to grow as an individual, to meet new people, and build lasting relationships that will stay with you for life. We empower people to be the very best they can be and to reach their full potential. In return, your hard work will be rewarded with a competitive salary and a personally tailored benefits package.​

Diversity and inclusion

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. It’s critical we have diverse talent, views and thinking if we are to deliver exceptional client value and solve the world’s important problems. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. So join PwC. We'll help you reach your full potential. Learn more here 

About PwC

We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Register now!

Do you want to apply within one click and stay up to date on the newest vacancies that suit you? Signup as a student!

Sign up for free