Portuguese speaking Customer Support in London

Desired candidate: We are looking for an enthusiastic, European Portuguese speaker to help out in our London office with customer support. No previous sector experience is needed, and we are open to all levels of experience. We will provide training and support to understand the role and what is expected. We are looking for a few candidates, either full time or part time, to suit the candidate.

What we offer:

  • Competitive Salary
  • Fun workspace in young company
  • Great experience
  • Fun atmosphere
  • Change to grow skills in your desired area
  • Flexible working patterns
  • Central location

What are you going to do

Responsibilities:

  • Helping our customers via email and live chat.
  • Maintain customer focus and respond to customer queries following company guidelines.
  • Clarify and guide customers with all requests and escalate and follow up where necessary.
  • Analysing previous communication to optimise quality and productivity.
  • Creation, co-ordination and monitoring of ongoing bonus campaigns.
  • Actively report internally to direct manager and various partners with details and feedback on what is occurring in the various markets amongst our many partners.
  • Contributing ideas and recommendations to the marketing retention team.
  • Developing constructive and cooperative working relationships with fellow copywriters, designers, customer support agents and other marketing staff and managers.

What we ask:

  • No minimum education required
  • Must be fluent Portuguese speaker
  • Enthusiastic
  • Good communicator

Extra information

Education Level
Other
Location
London
Working hours per week
15 - 40
Type of Contract
Casual / Part Time Jobs
Salary indication
Between £8.50 and £15.00 per hour
Responsible for
Support
Published at
23-10-2018
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English, Portuguese

London | Customer Service Jobs | Help Desk Employee | Casual / Part Time Jobs | Other

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