Payroll Analysts - Service Delivery (FTC 12 months) in Bradford

We are looking for Payroll Service Delivery Analysts working in the People Services team, based at our head office in West Yorkshire. This is a fixed term / secondment opportunity for 12 months.

The person in this role will ensure all payroll processes and reporting are completed in a timely and accurate manner. They will work to set deadlines, KPIs and SLAs, ensuring any escalations are raised timely. Working as part of a team is really important in this role, as well as communicating effectively and professionally.

Accountabilities for this role include:

Customer

• Adhere to all audit requirements and changes to procedures.

• Support to ensure all key controls and compliance metrics are met and any escalations raised timely.

• Fully compliant with all legislative requirements.

• Contribute to ensuring a first class service to all customers (internal & external) is delivered.

• Support Service Delivery Manager and team colleagues in ensuring all SLA’S are met

• Communicating effectively, timely and professionally.

• Working methodically to achieve deadlines and targets.

Colleague

• Working as a team, providing support for colleagues and Service Delivery Manager

• Ensuring a positive and proactive approach towards business change initiatives.

• Promoting Ways of Working

Operational

• Ensure all payroll processes and reporting are completed as requested.

• Manage escalations where possible and raise with Service Delivery Manager where unable to resolve without support.

• Building and maintaining a working partnership with our Outsourcing partner to support continuous process improvement ideas.

Sales, Profit and Cash

• Support in ensuring the payroll is run in a timely and accurate manner.

• Work with Service Delivery  Manager to review processes and any improvements on a regular basis to support cost efficiencies.

Knowledge

• Experience and knowledge of working within a Shared Services environment.

• Understanding and adherence of UK Legislation

Skills

• An awareness of continuous improvement methodologies.

• Ability to work to targets and deadlines whilst maintaining a high degree of accuracy.

• IT skills in MS and Google applications

• Good knowledge of payroll end to end processes  including Real Time Information, P11D and PSA

• A current understanding of PAYE, NIC, SSP, SMP, SAP and SPP and SHP

• GDPR awareness

• Excellent  communication skills

Experience

• Ability to work in a fast paced pressurized environment,.

• Ability to work in a team and independently.

• Experience in using PeopleSoft v9.0 and/or Oracle Cloud HCM systems is advantageous

With an eye on the future and our finger on the pulse of what’s going on in our business, we partner with all of our teams and play a big part in the big decisions.

We support change programmes and capital expenditure projects. We provide business leaders with vital management information and analysis. As well as looking after our cash, accounts and working capital, we also control costs, produce forecasts, deliver insight and manage supplier reporting and supplier payments. There’s never a dull moment.