Customer Service Representative in Lisbon - French Native Speakers

One of our clients is recruiting for several customer service positions in Lisbon. The client is an expert in customer service providing companies around the world with customer care, technical support and much more (for example: ASOS, Netflix, Expedia, Photobox, and more...). If you are a French native speaker, wishing to acquire first-hand experience in customer service and to work in an international environment considered as one of the best places to work in Portugal, this offer is for you !!

What we offer:

  • 12 months contract (renewable)
  • Full time position (40h/week)
  • Training from 1 to 4 weeks
  • Accomodation provided by the company
  • Flight ticket and airport transfer
  • Friendly and international working environment
  • Portuguese lessons and free organized sport activities
  • Long term opportunities with possibility of career progression

What are you going to do

  • Act as the first point of contact for French clients
    • Handle inquiries and provide support through inbound calls, email or chat applications
    • Ensure a service of exceptional quality 
    • Provide our customers the needed clarifications about their service, using the right tools
    • Input data and manage the information related to customers
    • Liaise with the team leader to resolve any customer complaints/ issues

What we ask:

  • At least finished high school
  • Baccalauréat required
  • French Native Speakers
  • Experience in Contact Center or in sales will be an added value
  • Good computer skills
  • Quick and efficient management of time
  • Communicative and team spirit
  • Dynamic and organized
  • 1 year of availability
  • Eligible to work in the EU

Extra information

Education Level
Secondary School, College, University, Other
Location
Foreign: Abroad
Working hours per week
40 - 40
Type of Contract
Full Time Jobs, Temporary Full Time
Salary indication
Between €1000 and €1100 per month
Responsible for
Inbound calls, deal with clients
Published at
09-11-2018
Type of Job
Admin / Secretarial, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English, French

Foreign: Portugal | Admin Jobs | Customer Service Jobs | Administrator | Back Office Employee | Call Centre Staff | Help Desk Employee | Full Time Jobs | Temporary Full Time | Secondary School | College | University | Other

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