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Building Services Assistant in Manchester

Job description

Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

Role: Building Services Assistant (12 Months Fixed Term Contract)


Location: Manchester Hangar & Line Station (Manchester Airport)


Working Hours: 37.5


Job Purpose: Provide support undertaking planned and also reactive maintenance work to ensure that all buildings and services are kept fully functional and maintained.


Key Responsibilities:


  • Supporting office moves and basic construction of desks/cabinets/noticeboards.
  • Report any issues/incidents/breakdowns which require qualified repair or are causing a  hazard or risk of injury immediately and within Company procedure.
  • Assisting Building Maintenance Engineer.
  • Assist Motor Transport Team.
  • Working proactively with our Computer Aided Facilities Management System (CAFM)
  • Assisting IT Maintenance Team.
  • Be able to  operate within an industrial and office environment with understanding of colleagues operating in the work area in relation to safety/noise and disruption.


Key Performance Indicators


  • Open and completed calls on CAFM System.
  • Housekeeping, Furniture, Waste, Plant Rooms.



Capabilities Profile – technical skills/knowledge, experience & track record.


Must have:

  • Excellent DIY skills with ideally previous Facilities and/or Property Management experience.
  • Safety conscious and able to follow instructions and understanding of when works are specialised and require escalation (e.g to a qualified electrician or Gas Safe engineer)
  •  Electrical and Mechanical aptitude.
  •  Good communication skills.
  •  Good organisational skills.



  • Industrial Buildings experience
  • P.C literate, I.T  experience/Telephones/Networks
  • Waste management  experience.


Qualifications, Training, Professional Memberships or Accreditations


  • Full Driving Licence-preferably with zero penalty points
  • Criminal Record check.


Closing date: Thursday 6th December 2018


Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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