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Customer Service Agent (m/f/d) for an International Florist in Amsterdam

Since our client, an international florist, started their business more than 30 years ago, they have delivered more than 50 million bouquets around the world, making millions of people happy. Although today they are a successful international company, the entrepreneurial spirit from the founders in Sweden is still alive. They work every day to exceed the expectations of their customers and florists and to spread happiness and joy through flowers – anywhere, anytime.

What are you going to do:

You will be responsible for helping our customers make their friends, families, colleagues and loved ones happy, noticed and remembered while making life more comfortable and profitable for our florists.


  • Order processing
  • Helping florists and customers (B2C and B2B) via phone, social media, WhatsApp, chat and email
  • Writing and updating manuals
  • Helping other teams with seasonal activities

What we offer:

  • Salary in line with business standard
  • Work in an international environment (14 different nationalities work in the Amsterdam office)
  • Lots of international contacts (worldwide network with more than 250 countries connected)
  • You have your own creative freedom

What we ask:

  • At least finished high school
  • Experience in Customer Service is a plus
  • You are good at working with computers
  • Affinity for social media
  • Fluency in all three of the following languages: German, Dutch and French


Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

If you have any questions feel free to contact me under l.zorzi@youngcapital.nl or dial +31612427831. 


Update COVID-19: In order to prevent the spread of the coronavirus, we cannot continue with the incoming applications at the moment. You are still welcome to apply - we will contact you again as soon as the situation changes.

Education Level
Secondary School
Foreign: Abroad
Working hours per week
24 - 40
Type of Contract
Full Time Jobs
Salary indication
Between €1,800 and €2,000 Per Month
Responsible for
Primarily responsible for order processing and customer service
Type of Job
Admin / Secretarial, Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required
German, French, Dutch

Foreign: The Netherlands | Admin Jobs | Customer Service Jobs | Call Centre Staff | Full Time Jobs | Secondary School

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