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German-Speaking Customer Service Agent/Reimbursement Coordinator (m/f)

Our client accomplishes to support people's lives with their orthobiologic products for bone healing, regeneration and related biosurgery that engage and enhance the body’s natural healing processes. Our client currently has more than 700 employees globally, and they are rapidly expanding. Our client's mission is to become the global leader in Orthobiologics. They are proud of the work they do and the lives they touch.

What are you going to do

Do you want to be part of our client's team to make a difference? Does working for a medical company in a young, and driven international environment interest you? That’s what you can expect working as a Customer Service Representative at our client's company. Does that sound good to you? Then read on!


  • You are responsible for order entry and problem resolution, outbound upsell, reimbursement management, complaint processing
  • You will call insurance companies to establish and improve business relations
  • You are responsible for inbound and outbound calling
  • You will be in contact with patients to provide support in regards to their treatment options
  • You will participate in projects in which you will support patients with their treatment

What we offer:

  • An innovative, dynamic and international work environment
  • A competitive salary and an interesting bonus system
  • You are part of a young company with excellent development opportunities
  • The company is located within walking distance to the train station
  • Work-life balance
  • Flexible working times

What we ask:

  • At least finished university degree
  • 6 months of work experience in Customer Service; medical background is a plus
  • Communicative and analytical skills
  • Good at SAP and Microsoft Office, especially Excel and Power Point
  • You are native in German and fluent in English
  • Commercial thinking - affinity for sales

Extra information

If you have any questions feel free to contact me under l.zorzi@youngcapitalinternational.com or dial +49 3088789163. 

Education Level
Foreign: Abroad
Working hours per week
24 - 40
Type of Contract
Full Time Jobs
Salary indication
Between €2,400 and €3,200 per month
Responsible for
Primarily responsible for performing day-to-day Customer Care tasks
Type of Job
Sales, Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Foreign: The Netherlands | Sales Jobs | Customer Service Jobs | Sales Representative | Full Time Jobs | University

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