Trainee Front Office (m/f)

For the Motel One Amsterdam we are looking for a Trainee Front Office (m/f) Your remit: As a Front Office Trainee with Motel One, you assist with the delivery of excellent guest experience and learn how to provide professional, friendly & helpful service at all times

What we offer:

  • Internship abroad
  • Nice team
  • Intensive training

What are you going to do

With the opening of our Motel One Amsterdam in 2015 we set a further milestone in our expansion. The new Motel One is our first hotel in the Netherlands, with 320 rooms and a spacious One Lounge. Situated in the district "The Zuidas“, Amsterdam’s new Finance Centre in the south of the city, the hotel is close to the conference and exhibition centre "RAI“. Public transportation is located in front of the hotel and takes the hotel guests in 15 minutes to the historical centre of Amsterdam.

Our employees are the center of our company and our most important factor of success.

You will be trained to assist in the following tasks:

  • Warmly & professionally welcome all guests with a smile, efficiently dealing with check in/out
  • Demonstrate a high level of customer service at all times
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Make, amend & confirm reservations accurately, promptly and in accordance with Motel One brand standards
  • Answer the switchboard telephone & deal effectively with guest queries over the phone
  • Respond to emails received to the required standards •Act in accordance with policies and procedures when working with the Front of House/Reservations equipment & property management system

Your profile:
You are always working on behalf of our guests & working with other team members. To be a successful trainee, you should have the following profile, behaviours and skills:

  • Student or Graduate of Hospitality and/or Tourism related studies
  • Passionate & enthusiastic with a positive approach
  • Strong communication skills & an excellent command of the English language (verbal and written)
  • Commitment to delivering a high level of customer service
  • Well presented with a professional attitude
  • Ability to work on your own & as part of a team
  • Fully computer literate

You will love it! This promise we do not only give to our guests, but also to our employees. Because being part of a successful concept is fun, if you participate in it actively.

Motel One Incentive System – You participate in the company success and therefore receive an attractive bonus!

Motel One Campus – At our new training academy in Munich you will take part at diverse training and study programs!

Motel One Goes International – Exciting career opportunities and flat hierarchies are waiting for you at one of our new Motel One destinations.

What we ask:

  • At least finished high school
  • Warmly & professionally welcome all guests with a smile
  • efficiently dealing with check in/out
  • Demonstrate a high level of customer service at all times

Extra information

Education Level
Secondary School
Location
Nationwide
Working hours per week
32 - 40
Type of Contract
Internships
Salary indication
€500.00 per hour
Responsible for
Front office tasks
Published at
23-11-2018
Type of Job
Receptionist
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Nationwide | Receptionist Jobs | Internships | Secondary School

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