Trainee Front Office (m/f)

What are you going to do:

With the opening of our Motel One Amsterdam in 2015 we set a further milestone in our expansion. The new Motel One is our first hotel in the Netherlands, with 320 rooms and a spacious One Lounge. Situated in the district "The Zuidas“, Amsterdam’s new Finance Centre in the south of the city, the hotel is close to the conference and exhibition centre "RAI“. Public transportation is located in front of the hotel and takes the hotel guests in 15 minutes to the historical centre of Amsterdam.

Our employees are the center of our company and our most important factor of success.

You will be trained to assist in the following tasks:

• Warmly & professionally welcome all guests with a smile, efficiently dealing with check in/out
• Demonstrate a high level of customer service at all times
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Make, amend & confirm reservations accurately, promptly and in accordance with Motel One brand standards
• Answer the switchboard telephone & deal effectively with guest queries over the phone
• Respond to emails received to the required standards •Act in accordance with policies and procedures when working with the Front of House/Reservations equipment & property management system

What we offer:

• Internship abroad
• Nice team
• Intensive training

Apply

Take that chance to develop in a dynamic and employee related company. We are looking forward to receiving your online application!

Extra information

Your profile:
You are always working on behalf of our guests & working with other team members. To be a successful trainee, you should have the following profile, behaviours and skills:

• Student or Graduate of Hospitality and/or Tourism related studies
• Passionate & enthusiastic with a positive approach
• Strong communication skills & an excellent command of the English language (verbal and written)
• Commitment to delivering a high level of customer service
• Well presented with a professional attitude

• Ability to work on your own & as part of a team
• Fully computer literate

You will love it! This promise we do not only give to our guests, but also to our employees. Because being part of a successful concept is fun, if you participate in it actively.

Motel One Incentive System – You participate in the company success and therefore receive an attractive bonus!

Motel One Campus – At our new training academy in Munich you will take part at diverse training and study programs!

Motel One Goes International – Exciting career opportunities and flat hierarchies are waiting for you at one of our new Motel One destinations.

Status

Closed

Education Level

Secondary School

Location

Nationwide

Working hours per week

32 - 40

Type of Contract

Internships

Salary indication

€500.00 Per Hour

Responsible for

Front office tasks

Profession type

Receptionist

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

Yes

Cover Letter Required

No

Languages

English