What are you going to do:
We are looking for enthusiastic, customer-oriented people to support the customer service of Netflix for at least 12 months. While you work as a Customer Service Agent (m/f/d), you can watch your favorite Netflix shows between calls: After all, you have to advise customers on the right choice of shows or movies! Other advantages are the comfortable sofas in the break room where you can also watch Netflix with your colleagues on a large screen.
You are going to advise german-speaking customers on the selection of films and shows, as well as help them with any other question they have regarding the app, their accounts, settings etc.
Your tasks:
- The first point of contact for customers from Austria, Switzerland and Germany (In-Bound);
- Answering customers questions and solving their problems via phone, mail and live-chat (In-bound);
- Documentation of all requests and processes in the database.
Join an international team, expand your network, and have the time of your life!
What we offer:
- A contract for at least 12 months;
- Accommodation in company-owned shared flats;
- Watch Netflix while working;
- Relaxed atmosphere at work in a friendly team;
- Free activities such as portuguese lessons, surf classes, cooking classes and many more;
- Perfect career opportunities.
What we ask:
- No minimum education required
- Fluency in German and very good English skills
- Available for at least 12 months
- Very communicative, enthusiastic and open-minded
Apply
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information
- Status
- Closed
- Education Level
- College, Secondary School, University, Other
- Location
- Foreign: Abroad
- Working hours per week
- 40
- Type of Contract
- Graduate Jobs, Full Time Jobs
- Salary indication
-
€1,000 Per Month
- Responsible for
- Customer Service and Customer Care
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- Yes
- Cover Letter Required
- No
- Languages
- English, German
Foreign: Portugal | Customer Service Jobs | Call Centre Staff | Graduate Jobs | Full Time Jobs | College | Secondary School | University | Other
