Relocation to Lisbon - English Customer Service Agent for Microsoft

Are you looking for an International experience? We are looking for someone to join the Microsoft team in Lisbon as an MPN Advocate. If you speak Native English and have customer service experience this could just be the perfect position for you!

What are you going to do

As an MPN Advocate,  you will be responsible for being the first point for contact via chat or phone in English for partner queries and obsessing over their needs while delivering a world-class engagement experience and resolving their issues quickly and completely.

Part of your daily activities will be:

  • Answer incoming inquiries via any applicable support channel (phone, chat, online submission, etc.);
     Conduct proactive outreach to partners either as part of an open case or for a campaign as needed;
  •  Help drive partner satisfaction by providing accurate information, prompt callbacks, and timely follow-
    ups on all action items;
  • Ensure that customers and partners are aware of, and can take advantage of, all relevant Microsoft
    offerings, resources and services.

What we offer:

  • Professional experience in a International environment
  • Accommodation in fully furnished shared-flats of the company
  • Life in Portugal is generally 40% cheaper than in UK!
  • Holiday and Christmas bonuses
  • Full comprehensive training
  • Activities such as language courses, cooking courses and sports activities paid for by the company
  • Reimbursement of initial flights
  • Yearly complementary two-way flight ticket back to your home country
  • Airport pick-up and administrative assistance with your registration in Portugal

What we ask:

  • At least finished high school
  • Native English
  • Excellent communication skills, interpersonal skills and team spirit
  • Allowed to work in the EU
  • Available to start in March

Extra information


*The start dates for this position are the 4th March, 11th March and 18th March 

Education Level
Secondary School
Foreign: Abroad
Working hours per week
40 - 40
Type of Contract
Full Time Jobs, Temporary Full Time
Responsible for
Provide Customer Service to Partners
Published at
Type of Job
Sales, Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Foreign: Portugal | Sales Jobs | Customer Service Jobs | Call Centre Staff | Commercial Assistant | Full Time Jobs | Temporary Full Time | Secondary School

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