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Summer Visitor Services and Sales Opportunities

Royal Collection Trust – Buckingham Palace, Windsor Castle, Palace of Holyroodhouse

What are you going to do

About the roles

It's being part of the team who deliver an exceptional visitor experience. It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

Our summer teams help visitors experience the magnificence of the State Rooms at Buckingham Palace; discover the rich history of Windsor Castle; and explore the treasures on display at The Palace of Holyroodhouse. As part of an outstanding and friendly team, you’ll make the visitor experience truly special.

Whether you’re selling the ticket that starts it all, making things perfect on the day, or providing the outstanding retail service at the end, you’ll make every visitor feel welcome and valued.

You’ll answer their questions, provide information, and always aim for the highest possible levels of visitor care and security.

What we offer:

  • Pay: £9.00 - £10.55 per hour (dependent on location) plus lunch and training provided
  • Hours: Full-time work. You will typically be rostered to work over 4 or 5 days per week, Monday to Sunday, including regular weekends.
  • Contract: Fixed-term

What we ask:

  • At least finished high school
  • Friendly, outgoing and professional, with the ability to communicate well with all kinds of people, you’ll fit right in.
  • You’re an outstanding team player, cool and calm under pressure, and able to work flexibly and effectively even when things get busy.
  • For our Retail and Ticket Sales roles, an ability to engage with customers to meet sales targets is important too, as well as numeracy and a good level of computer literacy.
  • Above all, you know what it takes to create the kind of customer experience that leaves a lasting and positive impression.

Extra information

This is your opportunity to use your personality and customer service skills to deliver the exceptional. Find out more at www.royalcollection.org.uk/summer-jobs.

Royal Collection Trust is committed to equality of opportunity.

The closing date for applications is 23 January 2019.

Education Level
Secondary School, Other
Working hours per week
35 - 40
Type of Contract
Casual / Part Time Jobs, Summer / Holiday Jobs, Temporary Full Time
Salary indication
Between £9.00 and £10.55 per hour
Responsible for
Visitor Services, Sales
Type of Job
Sales, Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Nationwide | Sales Jobs | Customer Service Jobs | Casual / Part Time Jobs | Summer / Holiday Jobs | Temporary Full Time | Secondary School | Other

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