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Group Data Protection Officer / Head of Data Protection in Swindon

Group Data Protection Officer / Head of Data... This is a fantastic opportunity to come and work for a company voted 5th in the Great Place to Work (Best Large Workplaces) awards 2018, and Number 15 in Europe in 2017! We...

Job description

Group Data Protection Officer / Head of Data Protection

This is a fantastic opportunity to come and work for a company voted 5th in the Great Place to Work (Best Large Workplaces) awards 2018, and Number 15 in Europe in 2017! We have over 450 stores and over 310 Groom Rooms and are the UK's number one pet care business. Our business is fast-paced, innovative and fun and it's our people that make the difference.

We are focussed on constantly improving our online shopping and service experience and a key part is being able to place our data at the heart of that journey. The General Data Protection Regulation GDPR) has given us a wonderful opportunity to re-think our marketing processes, technology and organisation from the ground-up with a customer-first mind set embedded at each and every step. We want to optimise the ways in which we interact with our customers and we are seizing the moment to set out a culture of data confidence among shoppers.

Having got the business to a state of readiness for GDPR with the support of external GDPR specialists, we are now looking to appoint our first internal Group Data Protection Officer for the Pets at Home group covering both the Retail and the Vet Division. We are also looking for someone who wants to grow their career at Pets at Home and willing to turn their hand to what may come their way in the field of IT contracts and other general commercial issues in a way that a number of our other in-house legal advisors and specialists have already done. As this is a group role some travel between our Handforth and Swindon Support offices plus other main locations will required from time to time. If you have the drive and ambition to be part of the fast pace world of retail and services then Pets at Home is the place for you.


• Acting as a business partner to all parts of the Group’s business and working with the Group’s field teams to support first opinion practices.

• Providing general advice to all parts of our business on data and privacy matters and ongoing GDPR and PECR compliance, including in relation to our VIP Club, our customer loyalty and reward scheme with c5.6 million signed up members.

• Assisting and advising the group marketing teams in relation to the data and privacy law aspects of marketing campaigns.

• Monitoring internal compliance with the group’s own information security and data protection policies and procedures.

• Devise and update new policies and procedures to ensure the Group’s ongoing compliance with information security and data protection laws and recommended best practice.

• Working closely with the Group procurement, information security and internal audit teams in conducting data protection audits on both new and existing third party suppliers.

• Conducting privacy impact assessments on group projects involving the processing of personal data.

• Reviewing commercial agreements whereby personal data is received from or shared with 3rd parties and ensure their compliance with GDPR.

• Advising on data transfers and negotiating and drafting data processor agreements.

• Training colleagues and increasing awareness across the group on data and privacy related matters.

• Working closely with the business systems team on information security and also on the drafting of any business systems related contracts.

• Ensuring the Group complies with legislation relating to subject rights requests and ensuring the Group complies with applicable subject rights legislation.

• Handling information security/data protection related complaints or litigation.

• Some general commercial contracts work including IT.

Skills Required:

• A strong commercial background from either industry or private practice is essential, as is a knowledge of UK data protection law, GDPR and PECR requirements.

• Enthusiasm for data protection and privacy law and a willingness to share that knowledge.

• You will have at least four years' experience in data protection and privacy work whether from a private practice or an existing in-house position.

• A relevant data privacy qualification such as IAPP CIPP/E and or CIPM or equivalent.

• You will have experience in working in a fast paced environment with the ability to juggle the demands of multiple stakeholders.

• You will have the skills to interact with, and adapt to the needs of, other team members and stakeholders within the business.

• You will be able to demonstrate that you are able to work autonomously.

• You will have excellent technical and legal skills obtained from a strong legal/commercial background.

• The ability to train, mentor and support junior and other members of the team.

• We will consider applications from candidates seeking part-time or flexible hours.

The Benefits:

• Salary up to £80,000 per annum + Bonus

• 33 days paid annual leave (including bank holidays)

• Birthday Leave - 1 day extra leave to celebrate your Birthday!

• The option to buy extra holidays

• An extra days holiday when you become a new pet parent (Dog/Cat/Horse)

• An extra days holiday when you move home and half a day when your little one’s ‘fly the nest’!

• Pension Scheme

• Colleague Discount- 20% discount for you (plus one family member). This can be used in Pets at Home Stores, Groom Rooms, Companion Care Veterinary Services, and Pet Plan Insurance!

• “Treats” benefits- an online range of offers and discounts which are available exclusively to Pets at Home Colleagues

• Life assurance

• Contributory Private Health Care

• Charity Leave- You are entitled to have one paid day’s leave each year to work for your favourite animal related charity.

• Celebrating Special Celebrations? You’ll get 1 extra week off and a gift to celebrate your wedding or civil partnership, and a gift from us if you are expecting or adopting a baby!

• Free Car Parking

• Free Gym

• Values Awards

• Colleague of the Month Awards

• Cycle to Work Scheme

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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