Customer Service Employee (m/f/d) in Venlo

Are you looking for a customer service position and are you fluent in French? Are you customer-friendly and able to work with social media? There might be a new challenge waiting for you in Venlo, the Netherlands!

What are you going to do

As a customer service webcare agent in Venlo, your main responsibilities are to keep the customer happy. You work for a large online webshop that sells all sorts of home and garden equipment. Via phone and email, you are in touch with customers who might have problems with returning their orders or have questions about things that went wrong with their orders. It is your task to make sure they end up with the right products. 

Besides, you are responsible for contact with customers through reviews and social media. Also, the website doesn't have any secrets for you once you become a 'mystery shopper'. By doing this, you improve the website and customer happiness! 

Our client is looking for a French-speaking applicant to work with their own market. Are you available as soon as possible and are you fluent in English as well? Apply now and maybe you will work in Venlo next month already!


What we offer:

  • An informal work environment in an international and growing company
  • A salary of €1800,- per month
  • Opportunities for you to grow and develop within the company

What we ask:

  • At least finished college A levels
  • Fluency in French and good knowledge of the English language
  • Experience in customer contact

Extra information

If you have any questions feel free to contact me under or dial +49 3088789163. 

Education Level
Foreign: Abroad
Working hours per week
32 - 40
Type of Contract
Graduate Jobs, Full Time Jobs
Salary indication
Between €1,700 and €1,800 per month
Responsible for
Responsible for all communication with customers in German, Dutch or French
Published at
Type of Job
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Foreign: The Netherlands | Customer Service Jobs | Help Desk Employee | Webcare Employee | Graduate Jobs | Full Time Jobs | College

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