Customer Service Agent for High End Fashion Retailer - Relocation to Lisbon

If you are a great communicator who’s passionate about the fashion industry, this is the perfect job for you! We’re looking for pro-active and motivated people to work with a clothing multinational company that owns some of your favourite brands.

What are you going to do

Our client is an American clothing company with a history of 135 years. The multinational is present all over the world, being one of the largest global apparel companies. Today, this company has nearly $9 billion annual revenues thanks to a combination of strategic acquisitions and by successfully growing their brands globally. 

The Role: 

  • Ensure an adequate response time while delivering the highest possible service;
  • Assist, by phone or through written support, to  any of the customer’s questions and concerns regarding the      service;
  • Maintain excellent quality and efficiency to achieve our team targets;
  • Identify and process orders that may be fraudulent;
  • Provide Information regarding shipping and delivery;
  • Advice our customers on a high level, providing updated help guides and meeting their individual needs.

What we offer:

  • Excellent work opportunity in a leading multinational company;
  • International career in a multicultural environment;
  • Accommodation in fully furnished shared-flats of the company
  • Full comprehensive training
  • Reimbursement of initial flights
  • Life in Portugal is generally 40% cheaper than in UK!
  • Free Portuguese language courses, sport activities and organized events.
  • Annually complementary return flight to your home country (within Europe);

What we ask:

  • At least finished high school
  • Native written and verbal communication skills in English
  • Ability to ensure positive delivery of messages to our customers;
  • Problem-solving skills
  • Ability to manage in an efficient way several emails
  • Excellent communication skills, interpersonal skills and team spirit
  • Allowed to work in the EU

Extra information

Education Level
Secondary School
Location
Foreign: Abroad
Working hours per week
40 - 40
Type of Contract
Graduate Jobs, Full Time Jobs, Temporary Full Time
Salary indication
Between €851 and €908 per month
Responsible for
Responsible for supporting customers
Published at
24-01-2019
Type of Job
Design / Fashion, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Foreign: Portugal | Design Jobs | Customer Service Jobs | Call Centre Staff | Help Desk Employee | Graduate Jobs | Full Time Jobs | Temporary Full Time | Secondary School

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