English-Speaking Customer Service Agent for a Fashion Retailer in Lisbon

If you are a great communicator who’s passionate about the fashion industry and always dream to live in a warm country like Portugal, this is a match for you! We’re looking for proactive and motivated people to work in a customer service department within a multinational company.

What are you going to do

Our client is an American clothing company with a history of 135 years. It represents one of the largest global apparel companies and has nearly $9 billion annual revenues. As a customer service agent, you are responsible for:

  • Assist customers' questions or concerns regarding the service (e.g. by phone/email/chat);
  • Maintain excellent quality and efficiency to achieve our team targets;
  • Indentify, process, and provide information regarding shipping and delivery;
  • Advice customers on a high level, providing updated help guides to meet their individual needs.
  • Most importanly, ensure to deliver the best possible customer service experience.

What we offer

  • Excellent work opportunity in a leading multinational company;
  • International career in a multicultural environment;
  • Accommodation in fully furnished shared-flats of the company
  • Reimbursement of initial flights to Lisbon
  • Full comprehensive customer service training
  • Free Portuguese language courses, sport activities and organized events.
  • Annually complementary return flight to your home country (within Europe);

What we ask:

  • At least finished high school
  • Allowed to work in the EU
  • Fluent written and verbal communication skills in English
  • Ability to ensure positive delivery of messages to our customers;
  • Problem-solving skills
  • Excellent communication skills, interpersonal skills and team spirit
  • Able to start on 30th of September

Extra information

Interested? Click the button 'APPLY DIRECTLY' or apply directly to the recruiter at a.anggariani@youngcapitalinternational.com and we'll contact you as soon as possible!

Education Level
Secondary School, College, University, Other
Location
Foreign: Abroad
Working hours per week
40
Type of Contract
Graduate Jobs, Full Time Jobs, Temporary Full Time
Salary indication
Between €851 and €908 Per Month
Responsible for
Responsible for supporting customers
Published at
15-08-2019
Type of Job
Customer Service, Retail
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Foreign: Portugal | Customer Service Jobs | Retail Jobs | Call Centre Staff | Help Desk Employee | Graduate Jobs | Full Time Jobs | Temporary Full Time | Secondary School | College | University | Other

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