English-Speaking Customer Service Agent for a Fashion Retailer in Lisbon

If you are a great communicator who’s passionate about the fashion industry and always dream to live in a warm country like Portugal, this is a match for you! We’re looking for proactive and motivated people to work in a customer service department within a multinational company.

What are you going to do

Our client is an American clothing company with a history of 135 years. It represents one of the largest global apparel companies and has nearly $9 billion annual revenues. As a customer service agent, you are responsible for:

  • Assist customers' questions or concerns regarding the service (e.g. by phone/email/chat);
  • Maintain excellent quality and efficiency to achieve our team targets;
  • Indentify, process, and provide information regarding shipping and delivery;
  • Advice customers on a high level, providing updated help guides to meet their individual needs.
  • Most importanly, ensure to deliver the best possible customer service experience.

What we offer

  • Excellent work opportunity in a leading multinational company;
  • International career in a multicultural environment;
  • Accommodation in fully furnished shared-flats of the company
  • Reimbursement of initial flights to Lisbon
  • Full comprehensive customer service training
  • Free Portuguese language courses, sport activities and organized events.
  • Annually complementary return flight to your home country (within Europe);

What we ask:

  • At least finished high school
  • Allowed to work in the EU
  • Fluent written and verbal communication skills in English
  • Ability to ensure positive delivery of messages to our customers;
  • Problem-solving skills
  • Excellent communication skills, interpersonal skills and team spirit
  • Able to start on 30th of September

Apply

Don't miss the opportunity and APPLY NOW!

Extra information

Interested? Click the button 'APPLY DIRECTLY' or apply directly to the recruiter at  s.lufino@youngcapital.nl and we'll contact you as soon as possible!

Education Level
Secondary School, College, University, Other
Location
Foreign: Abroad
Working hours per week
40
Type of Contract
Graduate Jobs, Full Time Jobs, Temporary Full Time
Salary indication
Between €851 and €908 Per Month
Responsible for
Responsible for supporting customers
Published at
20-09-2019
Type of Job
Customer Service, Retail
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Foreign: Portugal | Customer Service Jobs | Retail Jobs | Call Centre Staff | Help Desk Employee | Graduate Jobs | Full Time Jobs | Temporary Full Time | Secondary School | College | University | Other

Apply now

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