Haben Sie Erfahrung im Kundenservice? Kannst du fließend Deutsch sprechen?
Nexus People are currently seeking fluent German speaking individuals, to join our clients thriving Customer Care team based in Watford, working as a Customer Care Advisor. Salary is competitive and to be discussed following application.
As a leading online fashion and beauty retailer, our client puts their customers at the heart of everything they do, which is why their Customer Care team is so very important. Being a part of their customers journey in choosing the latest in designer clothing, or picking their next beauty purchase, our client requires only the best when it comes to Customer Service.
What do you get?
Wow! we dont know about you but this list gets us super excited about this role! The benefits alone are amazing! If this list has got you as excited as us about the position, please read on…
Working Hours
With both day and night shifts available, our clients make sure their customer care really is available 24/7.
Day Shifts
– 8.5 hours per shift (E.g 06:00 – 12:30 however start times are flexible)
– Requirement to work 1 weekend in 3.
Night Shifts
– 12 hour shifts (E.g 19:00 – 07:00 however start times are flexible)
– 4 on, 4 off
With super flexible shift start times, this role is great for those with a busy lifestyle, and will mean that during busier times of the year, you may well be required to work longer hours than normal. The operation runs 365 days a year, 24 hours a day to make sure that our clients customers are always taken care of!
What will you be doing?
Your role will involve working on many different platforms, from live chat, email and telephone to social media. You will be on-hand to offer care to all our customers from around the globe. You will be dedicated to:
What do you need?
This is a very exciting opportunity, with a lot of amazing benefits for the right person.
If you think you have what it takes to join our clients energetic, friendly team, don’t waste any more time! Apply today!
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