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full time shift leader in Southampton SO141pF

Work for TESCO! One of the biggest and most successful supermarkets in the UK.

Job description

About the role
Shift pattern
Days From time To time
Mon 05:30:00 14:30:00
Tue 05:30:00 14:30:00
Thu 14:00:00 23:00:00
Fri 14:30:00 23:00:00
Sat 14:30:00 23:00:00



Shift Pattern:

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for
  • Know your customers and serve them with pride.
  • Coach your colleagues to give excellent service and tackle any service or customers issues immediately.
  • Coach your team to be passionate and knowledgeable about the products on the departments so that they can help customers select the right products.
  • Coach your team to maintain the best product availability and presentation for customers throughout the day.
  • Act on customer feedback to win locally and respond to changing customer needs.
  • Review customer loyalty performance of your store and seek ways to improve where appropriate.
  • Lead and encourage colleagues to participate in community initiatives, establishing your store as an important part of the local community.
  • Build capability in your team through department, legal training and regular reviews.
  • Spot talent in your team and develop team colleagues to support individual’s career plans.
You will need
  • You are able to role model great service and celebrate success when your team do the same.
  • You are a good communicator who will share knowledge, experience and best practices.
  • You can create a good team spirit and build good working networks.
  • Adaptable and resilient to meet the ever changing demands of our business and be able to coach and support colleagues to do the same.
  • You can build strong relationships with customers and colleagues.
  • You are agile in the way you think, make decisions and handle change.
  • You have energy and drive to deliver beyond expectations.
  • You show innovation by always looking to improve performance to meet people, operations, financial and customer targets.
About us

As well as offering competitive pay, we offer some of the best benefits to our colleagues in the industry from colleague discounts* to paid holiday, share schemes* and an award-winning pension. There are also great discounts on days out, gym membership and travel and you can look forward to plenty of personal rewards too. You'll hear a lot about 'opportunities to get on', whether that means progressing to management or gaining more confidence in your role by completing our Bronze, Silver and Gold training.

*subject to the rules of the schemes.

What’s in it for you

We offer excellent benefits that help to make Tesco a great place to work.

When you join us you’ll be able to join our award winning defined benefit Pensions scheme.

There are also a variety of excellent share schemes you can be part of, to share in our success.

After 12 months you will receive a Privilegecard, giving you 10% discount on your Tesco shopping throughout the year, both in-store and on-line.

There are also additional special offers available to colleagues throughout the year.

Extra information

Southampton SO141pF
Type of Job
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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