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Planning & Response Coordinator in Milton Keynes

Work for TESCO! One of the biggest and most successful supermarkets in the UK.

Job description

About the role

Tesco Maintenance have a great opportunity for a Planning & Response Coordinator to work as part of our Maintenance Support team in our National Operating Center in Milton Keynes. At Tesco, our stores and offices couldn’t function without the support of our Maintenance Team. The Planning & Response Coordinator supports the delivery of seasonal plans, central crisis response and planned preventative maintenance.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

- Delivering robust seasonal plans that ensure minimal adverse impact to our operations, colleagues and customers
- Providing data analysis and insight (Advanced Excel)

  • Attending format meetings, conference calls, and leading natural works teams.
  • Engage and manage the expectations of all stakeholders around plans.
  • Leading the Maintenance response to ‘ad-hoc’ incidents.
  • Investigate exceptional issues.
  • Identify root causes and share learnings with wider teams.
  • Engaging and managing expectations of senior stakeholders to ensure buy-in and support.
  • Identifying and developing opportunities to improve processes year-on-year.
  • Identifying and delivering Planned preventative maintenance schedules, support and opportunities to improve.
You will need

Skills and experience needed to be great at this role:

  • Severe weather/crisis contingency planning
  • Seasonal Summer/Winter maintenance
  • Process Improvement
  • Communications experience
  • Full UK driving license. 
  • Stakeholder management

Ideal additional skills include:

  • Communication skills
  • Attention to detail
  • Root cause analysis
  • Financial awareness
  • Resilience and Responsiveness


About us

At Tesco Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support. 

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work internationally to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers. 

What’s in it for you

We offer an excellent benefits package that helps make Tesco Maintenance a great place to work. These include but aren’t limited to…

  • A Colleague Clubcard, giving you 10% discount on your Tesco shopping throughout the year, both in-store and on-line.
  • Eligibility for the annual colleague bonus plan.
  • Access to our competitive pension scheme and life assurance policy.
  • Uniform and personal protection equipment along with the right tools to ensure comfort and safety in the working environment.
  • Regular exposure to Tesco deals, discounts and offers.
  • A smarter working environment, friendly colleague atmosphere and subsidized onsite canteen. 
  • Training and career development opportunities within Maintenance and the wider business, as well as support from a large regional team and in-house technical specialists. 
  • Company van, with option for personal use and a fuel card.
  • 21 days holiday (plus bank holidays in lieu if worked), increasing with length of service. 
  • Long service awards starting after 15 years.

Extra information

Milton Keynes
Type of Job
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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