Dutch speaking – Customer Care Advisor (NIGHTS)
Our clients customers are at the heart of everything they do, which means that we try to get things right for them first time, every time. They operate 24/7, they’re multi-channel and they are truly global. They are an energetic, friendly bunch and they thrive in an ever-changing business. Whether they’re reviewing orders, making sure customers are protected when they shop with them or whether it’s having a chat with a customer seeking that perfect outfit, they enjoy being a part of our client’s journey and being a part of its success.
There’s nothing that excites our client more than finding talent, fuelling it, then letting it fly. Whether it’s developing the careers of their staff or investing in a new tech platform, they love knowing that they truly keep fashion moving forward.
Dutch Speaking Customer Care Advisor
Where is it based: Leavesden, Watford WD25
The hours: Nights: 4 nights on 4 nights off working between 8pm -7am
Customer Care is a 24×7 operation, 365 days a year you’ll be expected to flex days and time of day in addition to working extra hours particularly during peak trading periods. They are looking for fluent Dutch speakers across their night shifts.
Your role will involve working on many different platforms from live chat, email, telephone to social media, you are on-hand to offer care to all our customers from around the globe. It’s about making the whole customer journey as seamless as it can be.
What you’ll be doing…
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