Technician Planning Team Leader in Milton Keynes

Tesco Maintenance are recruiting for a Technician Planning Team Leader to work as part of our Maintenance Support team in our National Operating Center. At Tesco, our stores and offices couldn’t function without the support of our Maintenance Team. Working closely with the Technician Planning Team the Team Leader oversees the delivery of the planned and reactive maintenance work orders to the field maintenance teams. 

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

• Attending meetings to ensure engage and manage the expectations with all stakeholders.
• Coordinating and planning maintenance activities through the EAM system Verisae.
• Identifying and developing opportunities to improve processes year-on-year.
• Leading the team in the absence of the Planning Manager.
• Supporting the implementation and control of the EAM System. 
• Drive effectiveness and improve KPIs.
• - Driving internal and external team attendance performance to deliver value for money. 
• Providing clarity around the work order number Process.
• Task-Oriented motivating of teams.
• Drive reduction in part lead times.
• Managing own time and resources effectively, making the most of time at work. 
• Be the ‘go to’ person to provide work order and system updates. 
• Act with integrity and authenticity.
• Understanding facts and have accurate data to help place the customer at the heart of the everything we do.
• Living our values, treating others how they want to be treated, and help to create a great place to work.

• Stakeholder management 
• Influencing skills
• Excellent communication skills
• Strong interpersonal skills
• Ability to make quick and effective decisions
• Attention to detail
• Root cause analysis
• Financial awareness
• Resilience and Responsiveness
• Experience working in a fast paced environment

Ideal additional skills include:

• Experience in maintenance desirable
• Experience working with EAM systems such as Verisae
• Process Improvement
• Communications experience
• Working with remote teams
• Conflict resolution
• Intermediate IT Skills
• Contractor Management

At Tesco Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support. 

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work internationally to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers. 

We offer an excellent benefits package that helps make Tesco Maintenance a great place to work. These include but aren’t limited to…

• A Colleague Clubcard, giving you 10% discount on your Tesco shopping throughout the year, both in-store and on-line.
• Eligibility for the annual colleague bonus plan.
• Access to our competitive pension scheme and life assurance policy.
• Uniform and personal protection equipment along with the right tools to ensure comfort and safety in the working environment.
• Regular exposure to Tesco deals, discounts and offers.
• A smarter working environment, friendly colleague atmosphere and subsidized onsite canteen. 
• Training and career development opportunities within Maintenance and the wider business, as well as support from a large regional team and in-house technical specialists. 
• 21 days holiday (plus bank holidays in lieu if worked), increasing with length of service. 
• Long service awards starting after 15 years.