Online Assistant in Guildford

Location

Godalming Store

Hours

Part-time

Contract Type

Permanent

Rate

£9.20 per hour

Like making people’s lives easier? Then you’ll love completing our customers’ online orders, as one of our Online Assistants. This is a hands-on job where you’ll make things happen at pace. Plus, you’ll be on our all-new Winning Team, where you can really be the difference.

Simply, it will be down to you to ensure that every customer order runs as smoothly and easily as possible. From the second our shoppers click the order button on our website, to the moment their shopping is loaded onto our delivery vehicles. You’ll take pride in creating the Sainsbury’s experiences that really wow our customers, making sure they keep clicking back to us.

You’ll also take real care in picking out the best quality produce, as if you were shopping for yourself. Putting each order together, you’ll give customers exactly what they’ve asked for. And if we’ve sold out of anything, you’ll choose a replacement that’s the closest match to ensure our customers are never disappointed. You’ll also assist the Online Drivers in loading their vans so they’re ready to deliver to our customers, working and winning as one team. Crucially like us, you believe in doing the right thing for customers, every time. So, you’ll take plenty of pride in doing this important job well.

A keen attention to detail and passion for great customer service is really important. You’ll be open to learning how to operate new technology and comfortable using our handsets on the job, too.

There are lots of great benefits to being on our Winning Team, including:

• A season ticket loan after you’ve completed 12 weeks of service and passed your probation.
• A discount card after 12 weeks that gives you 10% off your Sainsbury’s shopping, 10% off at Argos and 25% discount at Habitat.
• A cycle to work scheme.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.