Domestic Abuse Service Coordinator
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a Community that cares about you!
More about your role
You will be the first point of contact for our customers who are at risk of domestic abuse .
You will also be responsible for handling all calls to the service and overseeing all referrals from agencies and self-referrals.
Your role will involve acknowledging receipt of referrals and liaising with referrers if information is missing, or further information is required for the referral to be processed.
As a Service Coordinator you will also be responsible for facilitating social activities for the customers and ensuring they feel included and not isolated.
Your working hours are full time Monday to Friday from 9:00 am to 5:00 pm – 36.25 hours per week
You are also expected to lone work on some bank holidays and during the period between Christmas and New Year as we are a 24 hour service.
For more information, please download our job profile available on our website.
Interviews for this role will be held on the 13th of October.
More about you
Due to the nature of the role only female applicants will be considered for this role.
You will have a knowledge and understanding of Domestic Abuse which will allow you to be successful within this role and provide support to our customers.
The ideal applicant will have experience performing administrative duties, experience in Housing Management and knowledge of safeguarding.
This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of satisfactory references
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
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