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Post Title: APPRENTICE ADMIN ASSISTANT
Grade:APPRENTICE
Salary: £3.90 per hourly rate / £146.25 per week
Department:Central Patient Booking Service – Referrals/Telephone Team
Hours:37.5 HOURS PER WEEK
Brief Description of the Role:
We are looking for an enthusiastic, well-motivated Administrator to join the Referrals and Telephone team.
The successful candidate will need to possess excellent communication, time management and organizational skills and must be able to work under pressure.
Working with minimal supervision, the candidates must be able to use their own initiative and prioritize their own workload ensuring deadlines are met as specified.
Previous administrative, telephone and IT skills are desirable. Previous experience with relevant IT systems, MS Office applications and working with the public would be advantageous, as is a good working knowledge of the NHS. The jobholder will work as part of the Central Patient Booking teams in providing an efficient referral registration and processing service for the Trust, as well as ensuring that frontline calls from patients and Trust staff are dealt with professionally and promptly in line with set service standards. The post will involve the use of the Trust’s electronic patient record, liaising with other internal and external teams and GP practices, amongst others.
The apprentice scheme requires the successful applicant to undertake a formal training course leading to a recognised qualification. The Trust is unable to fund such a course and therefore it should be self-funded or funded through the Government Apprentice Scheme. Government Apprentice Scheme funding will be claimed through the Trust, but is currently only available in full for 16-18 year olds. Partial funding is available for 19-24year olds, but the remainder of the costs would need to be paid by the apprentice. For those over 24 years this would need to be fully self-funded. The costs to fund the QCF level 2 course is currently in the region of; £1,000. In addition to these restrictions, funding is also currently only available in full for persons without a degree.
We can offer staff gymnasiums on hospital sites, subsidised restaurants, an excellent pension scheme including life assurance cover and childcare facilities.
Closing Date:25/08/2019(This date may change dependent on the response)
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