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Jo Malone London - Stylist (Mandarin Speaking) - Free Standing Store, Birmingham - 15 Hours - Part-Time - Permanent

The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

Job description

Jo Malone London - Stylist (Mandarin Speaking) - Free Standing Store, Birmingham - 15 Hours - Part-Time - Permanent

Brand: Jo Malone London


At Jo Malone London, bringing the brand’s generosity to life

within our boutiques through exceptional customer service is paramount.

Fragrant fun, curiosity and kindness are key. In this role you will truly be

the host with the most, entertaining visitors from across the globe and

showcasing The World of Jo Malone London™ to our customers, global colleagues,

and corporate clients and media contacts. Creativity is our day to day. From

the signature Hand and Arm massage to hosting wedding consultations where you

will help bottle some of their most precious memories. From floral crowns to

graffiti artists, chocolate tasting and cocktail master classes, our services

and events are the talk of the town.

The primary

responsibility is to provide outstanding customer service to each customer and

to deliver on service goals. Other responsibilities include, but are not

limited to, maintaining the store environment, operations, assisting with

opening and closing of the Boutique and housekeeping duties. The Stylist will

understand their individual sales and service goals

Responsibilities and tasks

  • Deliver

exceptional customer service

  • Maximise

sales performance and productivity

  • Build

collaborative relationships with your colleagues

  • Support the

execution of in store events

  • Awareness of

stock and inventory

  • Maintain

high VM standards and work environment

  • To be aware

of competitor activity and to drive an omni-channel approach

  • Adhere to

Brand grooming guidelines

  • Maintain the

high standard of housekeeping

Our Brand

The Employee

Promise: Our values are trust, respect and humour and we apply these to

everything we do for the benefit of each individual and the company.

At Jo Malone London your continued

development is deeply invested in, you will inevitably become a fragrance

connoisseur, awakening the most underplayed of the senses and seeing the world

in high definition. Our unique culture of kindness and creativity means not

only a happy working environment where friendships are made, but also a

supportive and stimulating one where careers are built.

Our company

brand is the articulation of who we are—it defines our corporate entity, The

Estée Lauder Companies.



We are a bold, diverse

community—home to the most creative talent.



We have pushed the boundaries of

possibility for 70 years—together, we are inventing the future of beauty.


Global Citizens

We are a bold, diverse

community—home to the most creative talent.

As a company, we’ve always demonstrated our strong family values,

long-term focus on sustainable growth, and commitment to our people, strengths

in creativity and innovation, and focus on global citizenship. Now, we’re ready

to share and amplify our company brand so that we can build on The Estée Lauder

Companies’ leading reputation in the industry. Like the consumer-facing brands

in our diverse portfolio, which all have brand books that articulate individual

brand equity, we’ve just completed the same exercise for our company brand, The

Estée Lauder Companies.

Together, WE ARE The Estée Lauder Companies. #ELCfamily

Please note: the success of your candidacy would be on contingent on completion of the next stage of the recruitment process – requirements of the role & completion of your video assessment. If you require any adjustments to our recruitment process because of a disability or for some other reason, please ensure you contact 0800 917 1399 as soon as possible.


  • The Ideal Candidate The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.* The ability to provide inspirational, authentic and personalized customer service* Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Job: Retail - Store

Primary Location: Europe, Middle East, Africa-GB-ENG-Birmingham

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 1915824

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Extra information

Type of Contract
Graduate Jobs
Profession Sub-category
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Birmingham | Retail Jobs | Graduate Jobs

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