When you work for Care UK, you join UK’s leading care providers. Whatever the role, no two days will be the same and full training will be provided in a welcoming environment.
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
St Vincent’s House is a modern and elegant purpose-designed care home in Hammersmith, west London.
Our experienced team provides personalised nursing and respite care for older people. We also offer sensitive and supportive end of life care.
Everyone at St Vincent’s House is very friendly and welcoming, and the home has a real family feel. We spend lots of time getting to know residents and their loved ones, so that we fully understand each person’s support needs, lifetime experiences and interests. It’s an important part of creating individualised care plans and designing activities that will engage and inspire.
Every member of our team shares the same goal of providing the best possible standards of care and offering compassion and support wherever it’s needed. We’re proud to have been awarded the Gold Standards Framework for care homes hallmark in recognition of the high quality of our end of life care.
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