Manual Underwriter
If you’re thinking about moving forward in your career, then join Barclays. You will work as the face of the company as you work with customers to ensure complete customer satisfaction.
Job description
An exciting opportunity to join an ever-growing team as a Manual Underwriter, in our Barclays office in Manchester. You will be a part of Mortgage Operations, dealing with Underwriting Mortgage applications. We are looking for someone who is able to deliver world class customer service to improve the future of finance at Barclays.
•Underwrite Mortgage applications ensuring you deliver world class customer service, whilst complying with all regulations and conduct risk management requirements.
•Be able to analyse customer information and assess findings against lending criteria in order to make quality judgments leading to consistent underwriting decisions and customer outcomes.
•Ability to clearly and concisely articulate the justification and rationale used to make responsible lending decisions in order to maximise service excellence.
•Refer to Senior Underwriters as appropriate using evaluative/ discretionary judgement as per the Lending Standards and Valuation Policy.
•Deliver operational effectiveness within the business area, achieving KPI targets and objectives set by the business.
•Will work in line with industry standards (FCA guidelines). Will have a good understanding of the concepts, principles and policies in their area required to make lending decisions
•Regulation / Legislation Awareness - Basic Understanding of the Regulated Financial Services environment.
•Customer Orientation - Ability to demonstrate delivery of world class customer service on a day to day basis in line with lending decisions and customer outcomes awareness
•Organising / Decision Making - A methodological approach and attention to detail, ability to make clear, reasoned and informed lending decisions at all times.
•Communications and Influence - Good written and verbal communication skills.
•Product / Market Understanding – Growing knowledge of mortgage product and bespoke underwriting capability.
•Supplier / Partner Relationships - Build and maintain relationships with Mortgage Brokers / Advisors and other third parties providing specific advice.
•Self-Management and Control - Ability to manage and organise their own caseload in line with the priorities of their business area.
You will be working in the heart of Manchester City Centre, which is a stone’s throw away from Piccadilly Train Station, local restaurants, bars and gyms.
Interested and want to know more about Barclays? Visit for more details.
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.
Extra information
- Status
- Closed
- Location
- Manchester
- Type of Contract
- Graduate Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
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