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Social Media & Community Manager in London

Build a brand, social media presence and community for a startup at the forefront of the payment revolution...

What are you going to do:

Billx is a revolutionary new way to pay or get paid. We use open banking to make it faster, simpler and more secure to pay online, in app or in person. billx is in beta mode with users signing up to get early access to the app when it launches in September. We are seasoned tech entrepreneurs with global ambitions for the company in a multi billion pound industry. We are looking for a smart, passionate and driven individual to join us on this exciting journey. 

The role is remote but the founding team are in London, Exeter and Brighton. Our ethos is to trust and empower in a learning environment - with trust comes responsibility.


  • Build a community of brand advocates with engaging, thoughtful and interesting commentary and content through our social media channels
  • Set and implement social media campaigns to align with marketing strategies
  • Work closely with the design team and brief them in on assets that you need to make our comms shine
  • Research and monitor payments and open banking news and trends
  • Respond to comments and customer queries across social media, Intercom and Discourse in a timely manner
  • Monitor and report on feedback and online reviews
  • Build and maintain brand awareness and tone of voice
  • Manage the Discourse online community forum
  • Stay up-to-date with digital technology/social channel trends

Nice to Have

  • Background or qualification in Marketing or relevant field
  • Experience as a business social media or community manager
  • Experience launching a social or community initiative

What we offer:

  • Flexible, Remote Working
  • Role Autonomy & Ownership
  • Potential For Full Time Role

What we ask:

  • At least finished high school
  • Copywriting
  • Marketing
  • Data and Analytics
  • Problem solving
  • Teamwork
  • No experience required
  • Interest in Social Media & Marketing
  • Exceptional communication skills
  • Ceative, independent, will take ownership and get stuck in
  • Keen interest in digital marketing and brand development and is able to develop engaging content
  • You should be a ‘people person’ with great customer service skills
  • Digitally confident and self-motivated student, graduate or junior
  • Social media savvy in a personal or business capacity and thrives when communicating and interacting
  • Ability to engage in conversations with our community and customers
  • Excellent writing skills
  • Analytical and data literate
  • Hands on experience growing social media and managing
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • Resilience and willingness to learn new skills


Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible!

Extra information

At billx we strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. billx is an Equal Opportunity Employer.

Education Level
University, College
Working hours per week
15 - 35
Type of Contract
Internships, Graduate Internship, Placements
Salary indication
Between £200.00 and £300.00 Per Week
Responsible for
Developing and managing social media and community
Type of Job
Advertising / Marketing / PR , Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

London | Marketing Jobs | Customer Service Jobs | Webcare Employee | Communications Jobs | Internships | Graduate Internship | Placements | University | College

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