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Inside Sales and On-Boarding Specialist UK in United Kingdom

Lightyear is a fintech company with offices in Belfast and Sydney with a truly global scope.

Job description

Founded in 2017 by Fintech entrepreneurs Chris & Roger Gregg, we focus on developing best in class SaaS applications in a fast paced startup environment that prides itself on its collaborative and innovative approaches to software product development and breakthrough go to market strategies. Lightyear’s AP product automates data entry and streamlines the Accounts Payable process for businesses and groups of all sizes. Our primary verticals are the likes of Retail, Hospitality Groups and all businesses that purchase goods and track inventory items.


Team and Role Description

The Inside Sales and On-Boarding Team provide account set up and training services to businesses & partners ensuring that our software is successfully embedded within their processes. They are also responsible for converting inbound enquiries and trialists to paying customers.The team also lean in when needed on outbound activity and lead generation.

This will be a hybrid role where you will be converting the smaller inbound enquiries to managing the onboarding of our larger customers. Your job will be to convert, guide, influence and support our customers over the phone, via video conferences and occasionally in person. You will cultivate relationships, overcome objections and deliver the best solution. You will play a key part in understanding a customer’s needs and with this information guiding them through how Lightyear would best fit their organisation. There will be on occasion marketing campaigns that will require telephone follow up to encourage demo’s of the Lightyear Software and you will be asked to generate lead lists for our telemarketing teams to do outbound activity on.


The Person

  • A critical thinker… who is always trying to achieve the best outcomes for our customers.

  • An excellent listener… who creates a positive environment, where customers feel comfortable expressing their concerns.

  • A creative problem solver… who can think on their feet when they are presented with difficult customer requirements or objections.

  • A closer... who will see buying signals and have the ability to close the deal.

  • A clear communicator... who is able to relate to customers and internal support teams by speaking the same language to solve problems.

  • A target driven individual...comfortable in a target driven environment.


Key Skills / Requirements:

  • 2+ years experience in an inside sales role with an element of training customers on new systems.

  • An aptitude for technology and the ability to learn new systems with ease.

  • Background in Accountancy or Bookkeeping super beneficial.

  • Exceptional verbal and written communication skills.

  • Excellent listening skills; understanding and compassionate.

  • A natural ability to influence people.

  • A creative approach to problem solving.


Benefits

  • Competitive Salary and Commission structure.

  • Start-Up Culture: Fast, Fun, Collaborative, Innovative.

  • Career Development: Experienced leadership team, be part of a global success story early and who has aspirations to move into a BDM role.

  • 20 Days paid leave plus public holidays.

  • Work life balance. Flexible working hours and working from home.


We’re looking for hard-working, competitive and self-motivated individuals who have exceeded already in similar sales roles and who want to grow their career in our fast-paced tech organisation.

If you think you have what it takes and want to join our journey, apply today


Salary: £20,000.00 to £22,000.00 /year


Benefits:

  • Casual Dress

  • Company Events

  • Company Pension

  • On-site Parking

Experience:

  • Tech or/and Finance Sales : 2 years (Preferred)

  • Sales: 2 years (Required)

Extra information

Status
Closed
Education Level
University
Location
United Kingdom
Type of Contract
Full Time Jobs
Profession type
Accountancy
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

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