We are currently recruiting for our Global Outsourcing client based in Derry, we are looking for candidates with previous customer service skills who can handle customer queries and isn't afraid of a challenge. This is home based role but all equipment and training required for the role will be provided for you. What will you be doing?Part of the inbound customer service team, who are the first point of contact for customersSupporting the customer with any needs they may haveDiscussing variety of products and any details of customer accountsProviding technical support over the phone to customers with issuesHandling a mixture of queries and complaints, getting to the bottom of the customers queryProvide excellent customer service at all times What are we looking for?Previous experience within customer service rolesPassion for excellent customer serviceWants to go above and beyond for every customerAbility to be clear and concise with customersFriendly, kind and reliableExcellent attitude and ability to work independently, part of a remote team What's in it for you?Excellent target bonus earningsCompany pension planCompany health care planFree Gym MembershipAccess to hundreds of high street discounts when employed through us29 days holidays + an extra day for every years service ( 5 year cap )Fortnightly pay Hours of work - Monday to Sunday - shifts between 8am-11pmSuccessful candidates must be fully flexible between these hoursYou will work rotational weekend shifts Salary - £18,137.60 per annum Plus opportunities for bonus Successful candidates must be able to pass a credit and DBS check due to the nature of the roleRequirements for home based working include: Broadband connection that is 5MB or above; desk and appropriate chair; Internet connection will need to be a wired connectionIf you're interested and this sounds like something for you then please APPLY NOW!Cordant Group is an equal opportunities employer
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