Communications and Engagement Manager in London

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

• 25 days holiday (plus Bank holidays)
• Retirement savings plan
• Life Assurance
• Colleague Clubcard after 3 months service
• Colleague Discounts:
  • 10% off most purchases at Tesco (15% off for a four day period after each pay day)
  • 10% off One Stop
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • 20% off all F&F purchases
  • 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
  • 25% off Tesco Café
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  • 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform and personal protection equipment along with the right tools to ensure comfort and safety in the working environment.

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our Employee Assistance Programme helps you deal with life’s challenges.

Get involved in a range of fundraising activities with our long-term charity partners

The Communications and Engagement Manager, based at our head office in Welwyn Garden City, will provide and facilitate clear and informative communication to support collaborative working across Property, Stores, and other enabling functions. They ensure regular communications engages colleagues and informs them of actions planned and delivered in line with business priorities. They also forge clear two-way communication and feedback frameworks that allow both the retail and maintenance teams visibility and understanding of key business initiatives by working cross functionally with the business support office and Maintenance Leadership Team who deliver these changes.

• Taking the lead on establishing a communication plan for the year ahead within the Maintenance team
• Ensuring tactical plans are communicated to our Retail teams
• Building effective relationships and communicating clearly with stakeholders, managing expectations where required
• Communicating with Maintenance Leadership Team and the wider business team
• Networking with key members of Store Leadership Team to ensure clearer and simpler management of issues
• Building a great trusted relationship with key stakeholders
• Being fully accountability for Store Manager Perception Surveys carried out twice a year, as well as creating feedback loops to help unearth problems before they become bigger issues
• Provide quarterly updates to the Maintenance team as well as performance measures on communication by region
• Coordinate Regional Roadshows

Experience in...

• Microsoft office suite(Essential)
• Influencing (Essential)
• Data analysis (Essential)
• Stakeholder management (Essential)
• Communication and engagement skills (Essential)
• Project Management (desirable)
• Experience working in Property/ Maintenance (desirable)

At Tesco Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support. 

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work internationally to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers.