Student Accommodation Manager Brighton, East SussexSalary - Competitive + Great BenefitsOur client are an established provider of PBSA (Purpose Built Student Accommodation). They are currently looking for an experienced Manager to oversee their impressive site in Brighton.If you are considering a move the good news is you don't have to already work in the sector, in fact, candidates with experience in hotels, hospitality, leisure and serviced office/accommodation will all be considered.The role of an Accommodation Manager is varied.You will be involved with the smooth running of the building operations, to support in every aspect of the day to day management of the site and associated services including: marketing, event coordination. health & safety, tenancy administration, customer relations, relationship management, development of student experience and much, much more!Listed below are an outline of duties, however, if you are amazing with customers in a face to face environment and/or currently working in any of the sectors above then we want to hear from you!Role outline:To drive occupancy for the siteTo oversee all operations within the building including FM, H&S compliance and management of a small on site teamEnsure excellent customer service standards within the building and management of incoming queries/complaintsOversee the student letting cycle to include some marketing activities, scheduling for availability, viewings, check in and out, inspections, tenancy agreements, rent & arrears management, student safe keeping & head office documentation.Relationship management with key stakeholders such as the University and local authoritiesDevelopment of student experience programmes including the organisation of regular on site eventsBudget management and reportingTo be considered for and be successful in this role you will need to be 100% customer service focused, self-motivated, well organised and great under pressure. This is a great opportunity for someone who is looking to develop their career within an expanding company
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