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Survey and Planning Auditor

Wren Kitchens are looking for hardworking individuals to join their family owned manufacturer and retailer of fitted kitchens. Full training is provided so previous experience is not required!

Job description

About The Company
Wren Kitchens is the UK's number 1 kitchen retailer. Wren is a privately-owned, family-run business which is passionate about kitchens and delivering a world-class customer experience.  In the financial year of 2019 we recorded revenue of £700m.
 

We’re proud to say that we manufacture all our kitchens out of three, state-of-the-art factories, here in the UK. Wren is famous for having the biggest range of kitchens. We provide tailored kitchens at DIY prices. And with the largest range of colours and styles, Wren provide the creative freedom to inspire customers and build their dream kitchens.

In 2019 Wren was proudly named #1 top-rated retail workplace in the UK. In addition to this, The Telegraph recognised us as the fastest-growing bricks and mortar retailer and the Sunday Times ranked us as the 12th largest, privately owned company in the UK.

About The Role
We are looking for a Survey and Planning Auditor to join the team, supporting the showroom through the week. You will work 40 hours on a rota basis, working 5 out of 7 days including evening and weekend work.
 
As a Survey and Planning Auditor, the main part of your role will be to provide an expert home measure service to our customers. You’ll visit the customer in their home, complete a survey of their kitchen and record all details electronically before uploading to the Wren network..
 
Once trained, you will then work with the showroom team to complete kitchen plan checks to improve the quality of planning skills, providing feedback to the showroom on your findings. This is to ensure that kitchen plans are always of a high quality, maintaining an exceptional customer journey.
 
At Wren we believe in growing our talent. We will invest in your development and give you opportunities to thrive in your career. When you join, you'll be enrolled onto our 8-week training programme, where you’ll learn everything that it takes to be successful in the role.
 
A quick overview of what our Survey and Planning Auditors do at Wren.
 
  • Conduct home surveys that ensure accurate measurements are used in the design process
  • Provide exceptional customer service in customers homes and the showroom
  • Reduce errors within the business
  • Ensure high quality plans by auditing designs in advance of delivery, providing feedback to relevant parties
  • Maintain safe showrooms by completing daily, weekly and periodical Health and Safety checks
About You
Essential:
  • Full manual driving licence
  • Excellent attention to detail and accuracy checking
  • Excellent communication skills - both written and verbal
  • Be process-driven, with the ability to create and follow processes
Desirable:
  • Previous experience of conducting home measures
  • Exceptional design skills and ability to use planner software
  • Knowledge of kitchen installation and legislation
  • Knowledge of compliance processes
Some Benefits of Working for Us:
  • A fantastic team environment, with great facilities
  • Business vehicle, fuel card, equipment and uniform provided
  • Excellent training and development
  • Fantastic career progression
  • High-quality IT equipment and software
  • 25 holiday days (plus bank holidays)

Extra information

Status
Closed
Location
Manchester
Type of Contract
Graduate Jobs
Profession type
Retail
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No

Manchester | Retail Jobs | Graduate Jobs