Hyphen Vodafone Q3 2020 Brand Ambassador STND - BA

Job description

Hyphen are looking for Brand Ambassadors in city centre locations across the UK. This role is representing Vodafone, promoting their Gigafast product. We pay £15.00 per hour plus mileage. Location: Southend and surrounding areasThe Role:This role is to work solely on Vodafone - promoting the brand and their products. Vodafone launched Gigafast back in 2018 and we have had teams of Brand Ambassadors out on the road, in areas of Gigafast coverage, to promote the product to the public to buy. In recent months, Gigafast has been launched in new cities in the UK, now totalling 15 cities of coverage. This role is about promoting the product and gathering data from people in those cities.As Brand Ambassador, you'll be responsible for lead generation to, ultimately, drive sales of Vodafone Gigafast broadband within the region, by engaging with potential customers. You will be gathering data that will be passed on to Vodafone's call centre to follow up for sales. Working closely with the rest of the team, and with frequent exposure to the client on site, you'll represent Vodafone in accordance with the brand image, to generate and open sales opportunities. The role will hold the responsibility for contributing to the overall KPI's on a daily basis, alongside the rest of the team. You will be based in a city centre location, either with a Vodafone branded promotional vehicle, a marquee or roaming. You'll need to think proactively during quiet days and/or quieter locations. You must be comfortable working in public venues where there may be a large volume of footfall. Key Responsibilities:* Generalo At all times, be aware that you are the face of Vodafone - representing their brando Engage with customers and answer questions about the product whilst showcasing the brand image to gain customer buy in and loyalty o Be proactive in delivering the brand message/product information in an engaging and immersive way o Client liaison for Vodafone Regional Manager and store staff, when in a location with close proximity to the Vodafone store o Supporting set up of the activation spaceo Think on your feet and be solution focussed in any situation that ariseso Communicate any issues to the Team Leader in a timely manner to ensure quick resolutiono Responsible for kit provided e.g. iPad* Lead Generationo Approaching the public to talk to them about Vodafone Gigafast and Superfasto Achieve a specific target of a minimum of two RYI's per houro Aim to minimise the volume of cancellations by establishing decision makers and appropriately sell the product to customerso Support the wider Vodafone sales strategy by pitching additional products and services as part of the processo Delivery against KPI's using initiative and strong IPSo Collecting of all data must be completed in accordance with GDPR guidelines.* Reportingo All RYI's should be reported in a timely and accurate fashion via Salesforceo Ensure correct customer details and data are captured during all decision maker interactions.Your Experience:We are looking for people who are naturally friendly, personable, high-energy and professional. You must have excellent communication skills and the ability to build relationships at all levels. We require a can-do attitude and oodles of passion for brands. * Essentialo Demonstrate proven experience of Brand Ambassador activation across multiple activitieso Experience of achieving target-based activationso Experience of working with data captureo Strong track record of hitting campaign KPI'so Excellent communication skillso Proven experience of working in a team o Integrity when dealing with people's sensitive personal datao Must live within one of the Gigafast citieso Full valid UK driving licenseo Pass a DBS check* Preferredo Proven experience of activating experiential o Experience of working with mobile phone brands and or technologyo Technical product demonstrationso Additional languagesTiming and Hours:* We are hoping to be live again as soon as Lockdown is lifted at the beginning of December. * Working hours between (Apply online only)* We will offer a minimum of 6.5 hours per day* Your working week will generally be Wednesday to Sunday but again, this may vary.* Your lunch hour will be paid for as part of your working day and your travel will be covered on expenses.Training and GO LIVE!!!* 30th November (2-3 days training)* Go live from 2nd December (Subject to Government restrictions being lifted) * Break for Christmas from 22nd December - go live again from w/c 4th January 2021 until 31st January 2021.If you are looking for work and want to join our Hyphen team, apply today! Hyphen are an equal opportunity employer

Extra information

Status

Closed

Education Level

Other

Location

Southend-on-Sea

Working hours per week

4 - 40

Type of Contract

Temporary Full Time

Profession type

Training

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English