CDD Business Associate

Job description

CDD Business Associate

Monday to Friday 9am-5pm (35 hours a week)

18 Months Fixed Term Contract

Heard of us?

We're an award-winning bank; backing people to fulfil life's hopes and dreams.

Now is your chance…

The role of CDD Business Associate is really important to us. Working in a small team, as CDD Business Associates you will handle CDD/KYC cases in order to comply with regulatory requirements. You will need the ability to resolve problems and maintain 100% accuracy.

When the time is right, we would love to welcome you to our Reading office. In the meantime you will be based remotely. You'll be made to feel part of your new team by your Line Manager Elliot Manton, SME Savings Manager and colleagues through regular contact and virtual interaction on a Fixed Term Contract.

What would your day look like?

Ensuring the banks customers are compliant with Customer Due Diligence (CDD) regulatory requirements by conducting various background checks in accordance with Aldermore's policies and procedures
Work efficiently through work volumes on a day to day basis, delivering exceptional customer service, in line with our SME proposition
Be a team player, working as part of an inclusive and forward-thinking team
Handling exception processes (CDD/EDD/AML) monitoring
Responsible for the handling of the day to day work allocation including the updating of department work trackers, which enable effective reporting
Responds to any feedback and makes plans to improve or exceed against expectations, including individual targets and company values
Responsible for contributing to team engagement and embracing site-wide integration

What do we expect of you?

Experience of working within a regulated, banking or financial services environment
Detail oriented with a keen eye for detail
Technically minded with a strong awareness of industry wide regulation in banking KYC procedures
Awareness and commitment to quality and compliance and risk
Previous experience in system or user acceptance testing would be an advantage
Sound organisational skills and the ability to manage own workload, and that of others
Strong written and verbal communication skills
Strong analytical, problem solving, decision-making and project management skills
Ability to deal with multiple priorities and meet challenging deadlines
Passionate about customer service and is committed to 'making it happen'.

What can you expect of us?

A friendly and flexible culture, synonymous with our proposition to our customers.
A growing organisation that defines itself as being nimble, lean and strong.
A drive for continuous improvement, which you will be empowered to get behind from day one.
A communicative, accessible and approachable ExCo.And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.

Still Curious?

Aldermore Group was formed by bringing together two very successful businesses, Aldermore Bank and MotoNovo Finance, under the First Rand umbrella. Whilst our parent company operates internationally from their HQ in South Africa, we are a UK-based financial services specialist that supports our customers across a range of products and services.

Underpinned by our strategic blueprint, "backing people to fulfil life's hopes and dreams", we thrive upon saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; and we open up the lending market to many.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose over the course of the next 3 to 5 years.

Join us today and we will make the same promises to you as an employee, as we do to each of our customers. We value your differences; welcoming applications from all sections of society. We continue to build an inclusive, empathetic and creative environment; where your views and contributions will inspire new ways of thinking.

#backingyoutobringyourbest

Aldermore is an equal opportunities employer.

We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position

Extra information

Status

Closed

Education Level

Secondary School

Location

Berkshire

Working hours per week

0 -

Type of Contract

Casual / Part Time Jobs

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English