Urdu Customer Service Advisors (Content Moderation)

Job description

URDU CONTENT MODERATORS

Can you speak, read and write in Urdu?

Start Date -Monday 07th December

£19,500 annual salary (20% uplift when working nightshifts)

Permanent and Fixed Term Contracts available

Operational Hours; 24/7 (Must be fully flexible)

Create moments that make a difference as a Content Moderator by taking ownership of video content in alignment with client and business strategies.

Responsibilities

Proactively moderate and audit uploads taking the time to understand the needs of customers and the client
Taking ownership for all videos iin Urdu
Providing accurate monitoring of content on first instanceRequirements

Fluency in the language Urdu & English
Prior user-generated content (UGC) moderation (Advantageous)
Passion for social media
Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions
Experience in content mining and reviewing
Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis
Ability to evaluate content in line with content and business policies
Strong analytical and research skills with attention to detail
Ability to work in fast and evolving workflows
Ability to maintain a high degree of confidentiality
Adhere to strict deadlines

Interviews are being held now! Send over your updated CV

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Our client is an equal opportunities employer and FCA regulated company who will conduct credit, fraud, criminal record and 5-year reference checks as part of their pre-employment screening process

Extra information

Status

Closed

Education Level

Secondary School

Location

Dundee

Working hours per week

0 -

Type of Contract

Full Time Jobs

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English