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Inbound Customer Service Advisor in Leicestershire

Job description

Inbound Customer Service Advisor

Leicester City Centre

Temporary to Permanent

£18,000 per annum

Monday to Friday, flexible between 8.00 - 18.00

Full time

Immediate start

Are you an experienced Customer Service Advisor looking for a new role? Are you looking to use your capabilities in a company that promotes growth and set yourself a challenge for the new year? If so, please read on!

We are looking for a number of Customer Service Advisors to work for our prestigious client based in Leicester City Centre. We want to hear from anyone with a great telephone manner, client focused mentality and ambition to succeed!

Main responsibilities:

•Handling enquiries in an efficient and timely manner

•Discussing quotes and general enquiries with a variety of customers

•Ensure new services or changes to customer contracts are completed as per process

•Ensure customer information is kept up to date on the core systems

•Make courtesy calls to customers to ensure customer satisfaction

•Provide outstanding Customer Service ensuring all calls are closed within SLA

•General administration duties

Candidate profile:

•Experienced Customer Service Advisor

•Impeccable telephone manner

•Team player

•Able to identify a customer's needs and provide the best resolution possible

In return, you will receive £18,000 per annum and a team mentality which promotes growth and personal development!

Interested? Click "APPLY" below

Extra information

Status
Closed
Education Level
Secondary School
Location
Leicestershire
Working hours per week
0 -
Type of Contract
Full Time Jobs
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Customer Service Jobs | Call Centre Staff | Full Time Jobs | Secondary School

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