Inbound Administrator - Northampton
An exciting opportunity has arisen for a strong administrator with experience in Logistics to join our dynamic and forward-thinking client in the Freight-Forwarding industry.
Correct administration of inbound vehicles including hazardous- and customs documents as well as support the freight planning where necessary
Printing and processing of customs documentation
Processing of customer invoices and documentations for shipments to be delivered
Correct administration and monitoring of inbound operation and use of various tools
Meeting the designated department KPI's
Cost accrual and processing of purchase invoices
Effective communication with other departments in Northampton and the UK as well as other branches in the Network ensuring good working relations
Ensure compliance of standard operating procedures in daily processes and maintain quality standards of the company.
To efficiently respond to customer requests to provide cost effective and efficient solutions
Ensure that all reporting procedures are complied with and that all paperwork is accurate and efficiently handled
Correct shipment administration according to any internal and external compliance requirements
SD driver debrief and discrepancy management
Responsibility for entering SD proofs of delivery
Correct stop allocation and full control over 'not collected items'
Manage telephone calls from drivers and resolve any queries on route
The successful candidate should also possess the following attributes:
Understanding of transport legislation
Good geographical knowledge
Excellent IT skills
Ability to remain calm and productive when wokring under pressure
Ability to solve problems and demonstratoe good analytical skills
Flexibility
High level of accuracy and attention to detail
Ability to use initiative and deliver exceptional levels of customer service
Experience in logistics and import is desirable
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