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Clinical Support Worker - COVID-19 in London

Job description

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley and Greenwich.

We are committed to providing high quality and specialist care to our service users and we are recognised for the care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

Our Values

We take pride in providing specialist care to our service users, where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do, is at the heart of everything we do. When you join us, you’ll be part of something special.

About the team

Florence ward is a 15 bedded mixed gender acute inpatient unit which was originally opened in April 2020 as a Covid positive acute admission ward. Florence has been operating as an acute inpatient ward since mid-May 2020 till end of October 2020 due to lack of demand for Covid positive beds. Florence has now been steeped up as an acute Covid ward from early November as demands for Covid beds continues to increase. Florence ward is running as a hot isolation unit for Covid positive patients now. This could be reverted to acute if no further demands for Covid beds.

About the role

The role involves direct clinical care, the use of therapeutic engagement, caring for patient on daily basis and attending to patient’s needs. The role also involves working collaboratively with patients and MDT and reporting to the Nurse in charge. You will be involved in caring for patients with a range of mental health conditions as well as having appropriate knowledge and ability to monitor patient’s physical health accordingly. Most importantly, the role requires working jointly with service users to understand and meet their needs whilst supporting their independence. Effective communication will be a key asset to get the best outcomes for team working, patient care and carer involvement.

All support workers will undertake the care certificate training to meet professional standards for this essential role.

The successful applicant will be able to demonstrate a high degree of interpersonal skills both verbally and non-verbally. A degree of flexibility in approach is essential along with a willingness to learn in an active ward environment.

About the location

We are based at Lambeth Hospital, 108 Landor Rd, Larkhall, London SW9 9NU

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.


We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.

Some of our benefits are highlighted here:

  • Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
  • Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease, our staff benefits from competitive deals to lease cars
  • Accommodation, our staff benefits from keyworker housing available which is available on selected sites
  • NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

  • Counselling services
  • Wellbeing events
  • Long service awards
  • Cycle to work scheme
  • Season ticket loan
  • Staff restaurants

We look forward to receiving your application.


Extra information

Profession Sub-category
Health / Medical
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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